Hanh Lam

Legal Secretary with over 15 years of experience supporting legal staff in a fast-paced environments. Demonstrates strong organization skills, typing about 65-70 WPM and adept in managing case files. Proficient in legal research and documents preparation. Eager to learn who works well with mangers and personnel providing administrative assistance in areas of appointment scheduling, correspondence and expense reports with clear and concise written and oral communication skills. Proven accuracy, reliable, detail-oriented and capacity to shoulder higher responsibility.

• Personal Injury/Family Law
• Opening files and interviewing clients to obtain all information needed
• Aspects of file management include performing legal research, schedule and coordinate depositions, mediations, manage all court and attorney calendars
• Research and gather all medical records for medical summaries/settlement of claims
• Open claims, assist with property damage, negotiate and settle personal injuries claims
• Negotiate with providers office
• Prepare responses and coordinate exhibits by organizing materials, writing, emailing documents and preparing materials and display
• Developed legal documents including motions and briefs, to support litigation processes and court proceedings.
• Aspects of file management include performing legal research, schedule and coordinate depositions, mediations, manage all court and attorney calendars, and prepare trial materials
• Provide and elevated customer experience to generate a loyal clientele
• Guarantee positive customer experiences and resolve all customer complaint whether in person or over the phone
• Bankruptcy Chapter 7
• Manage the entire process of bankruptcy cases from Initial filing to closing
• Conduct research and obtained all debts information to accurately and thoroughly prepare the petition.
• Prepared all necessary needed documents to clients, court, attorneys and trustee to ensure a successful outcome of the bankruptcy process
• Developed and maintain a health relationship with client. Ensure client understands the process from point A to Z
• Debt Negotiation
• Experience with negotiating debts for debtors
• Draft up letters to creditor to request for reduction with a payment plan
• Administrative Competencies
• Manage multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas and preparation of expense reports
• Organize the planning of events, concerts and shows; handle booking of flight locations
• Prepare required registration forms and process payment of related fees
• Execute word processing projects, including large-scale mailing
• Handle shipping of supplies and productions; proactive with tracking and status
• Maintained a clean, organized, and professional work environment