Hanh Ha
Carlsbad,CA
Summary
Results-oriented Retail Manager with extensive expertise in team leadership and customer service at Miniso. Proven track record in enhancing store efficiency and driving sales performance through effective staff training and inventory management. Committed to operational excellence and fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Miniso
06.2025 - Current
- Enhanced store efficiency and customer satisfaction through daily operational support.
- Maintained optimal stock levels by coordinating effective inventory management processes.
- Fostered teamwork by supporting training initiatives for new employees and staff.
- Increased product visibility and sales through strategic merchandising implementations.
Sales Associate
Nike Factory Outlet
03.2024 - 06.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Operated point-of-sale system efficiently, ensuring quick transaction processing.
- Collaborated with team members to achieve daily sales targets consistently.
Key Holder Supervisor
Sunglass Hut
02.2023 - 03.2024
- Enhanced customer satisfaction by supervising daily store operations effectively.
- Developed team skills through training in sales techniques and product knowledge.
- Maintained financial accuracy by managing cash handling procedures diligently.
- Reduced stock discrepancies by implementing effective inventory management strategies.
- Ensured compliance with policies to uphold loss prevention standards.
Assistant Manager
Tea Monks
07.2022 - 04.2023
- Enhanced customer satisfaction by assisting with daily cafe operations.
- Trained staff on food preparation and effective customer interaction techniques.
- Optimized inventory management to reduce waste and improve cost efficiency.
- Implemented procedures that streamlined workflow and boosted team productivity.
- Monitored food safety and presentation standards to ensure quality control.
Education
High School Diploma -
Moreno Valley Highschool
Moreno Valley, CA06-2022
Skills
- Team leadership
- Money handling
- Customer service
- Decision-making
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Promotional planning
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Assistant Manager
Miniso
06.2025 - Current
Sales Associate
Nike Factory Outlet
03.2024 - 06.2025
Key Holder Supervisor
Sunglass Hut
02.2023 - 03.2024
Assistant Manager
Tea Monks
07.2022 - 04.2023
High School Diploma -
Moreno Valley Highschool