Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

HANEUL LEE

Toronto,ON (Ontario)

Summary

With a decade of experience working in various types of restaurants—from waitress to general manager—I have developed a strong and adaptable skill set in the food service industry. My hands-on experience across diverse restaurant concepts allows me to confidently handle a wide range of responsibilities.

In addition to the roles listed on my résumé, I have also taken on short-term jobs such as event staff and babysitter. While not directly related to my major, these roles have enriched my interpersonal skills and shaped my ability to adapt in various environments.

I have always believed that every experience is a valuable asset. That mindset has driven me to seek out a wide range of opportunities, all of which have contributed to the person I am today. I am confident in my abilities not only in food service management, but also in customer service and business operations.

Overview

10
10
years of professional experience

Work History

General Manager

SZIMPATHIKUS
10.2024 - 05.2025
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Assistant Manager

ARACHARIM
12.2023 - 09.2024
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Developed marketing strategies to attract new customers, increasing foot traffic.

Captain Waiter

SEUOL DINNING
06.2022 - 02.2023
  • Completed restaurant opening and closing functions that included POS report generation.
  • Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
  • Collaborated with chefs to accommodate dietary restrictions or special requests from guests.

Store Associate

TOPTEN
01.2022 - 05.2022
  • Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.

Administrative Staff Member

Chungkang College Of Cultural Industries
12.2019 - 12.2021

Department of Animation

  • Handled academic affairs, scholarships, student records, and faculty administration for the Department of Animation.
    Coordinated course scheduling, managed faculty recruitment and payroll, and supported student advising and scholarships.

Captain Waiter

SEUOL DINNING
01.2018 - 11.2019
  • Maintained updated inventory of alcoholic beverages and serving supplies.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

TAVERN38
10.2017 - 01.2018
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Store Associate

FREMCHCAT
12.2016 - 04.2017

Children's Clothing Store

  • Sold children's clothing and applied upselling techniques to increase sales.

Hotel Waitreess

JW Marriott Hotel ,SEUOL
12.2015 - 01.2016

The Banquet dapartment

  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Provided personalized care and coordination for the bride and groom, overseeing the entire wedding process from rehearsal to the conclusion of the event.

Restaurant Waiter

China Factory
12.2014 - 10.2015
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Education

Bachelor of Arts - Restaurant And Foodservice Management

Kyung Hee Cyber University
KOREA
02-2023

Associate of Arts - Restaurant And Foodservice Management

Chungkang College of Cultural Industries
KOREA
02-2018

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Staff management
  • Customer retention

Languages

English

Timeline

General Manager

SZIMPATHIKUS
10.2024 - 05.2025

Assistant Manager

ARACHARIM
12.2023 - 09.2024

Captain Waiter

SEUOL DINNING
06.2022 - 02.2023

Store Associate

TOPTEN
01.2022 - 05.2022

Administrative Staff Member

Chungkang College Of Cultural Industries
12.2019 - 12.2021

Captain Waiter

SEUOL DINNING
01.2018 - 11.2019

Waitress

TAVERN38
10.2017 - 01.2018

Store Associate

FREMCHCAT
12.2016 - 04.2017

Hotel Waitreess

JW Marriott Hotel ,SEUOL
12.2015 - 01.2016

Restaurant Waiter

China Factory
12.2014 - 10.2015

Bachelor of Arts - Restaurant And Foodservice Management

Kyung Hee Cyber University

Associate of Arts - Restaurant And Foodservice Management

Chungkang College of Cultural Industries
HANEUL LEE