Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanaka Kakizawa

Burnaby

Summary

Accomplished Service Clerk with a proven track record at PH PARIS JAPON (PIERRE HERME) and UNIQLO, excelling in customer service and product knowledge. Demonstrated ability to enhance patron satisfaction and sales through expert relationship building and attentive service. Skilled in cash reconciliation and adept at responding to rapid changes, ensuring exceptional customer experiences.

Overview

4
4
years of professional experience

Work History

Service Clerk

PH PARIS JAPON( PIERRE HERME)
07.2020 - 04.2024
  • Conducted daily sales and cash reconciliation to ensure accurate documentation of all transactions
  • Responded to incoming telephone inquiries by providing clear, concise, and comprehensive information
    to callers at busy department store supporting patron satisfaction, retention, and increased sales
  • Delivered professional and attentive service for high-profile patrons at one of Japan’s oldest luxury
    department stores in order to exceed the needs of knowledgeable and demanding customers

Service Clerk

UNIQLO
02.2023 - 03.2024
  • Responded proactively and positively to rapid change.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Organized the sales floor to make it easier for customers to understand.

Education

Business

Gastown Business College
Vancouver, BC
04-2025

ESL Program -

International Language Studies Canada
Vancouver, BC
08.2024

BBA - Business Administration

Gakushuin University
Tokyo, Japan
03.2024

Skills

Product and service knowledge

Customer Service

Relationship Building

Languages

Japanese
Native or Bilingual
English
Professional Working

Timeline

Service Clerk

UNIQLO
02.2023 - 03.2024

Service Clerk

PH PARIS JAPON( PIERRE HERME)
07.2020 - 04.2024

Business

Gastown Business College

ESL Program -

International Language Studies Canada

BBA - Business Administration

Gakushuin University
Hanaka Kakizawa