Hanaka Kakizawa
Burnaby
Summary
Accomplished Service Clerk with a proven track record at PH PARIS JAPON (PIERRE HERME) and UNIQLO, excelling in customer service and product knowledge. Demonstrated ability to enhance patron satisfaction and sales through expert relationship building and attentive service. Skilled in cash reconciliation and adept at responding to rapid changes, ensuring exceptional customer experiences.
Overview
4
4
years of professional experience
Work History
Service Clerk
PH PARIS JAPON( PIERRE HERME)
07.2020 - 04.2024
- Conducted daily sales and cash reconciliation to ensure accurate documentation of all transactions
- Responded to incoming telephone inquiries by providing clear, concise, and comprehensive information
to callers at busy department store supporting patron satisfaction, retention, and increased sales - Delivered professional and attentive service for high-profile patrons at one of Japan’s oldest luxury
department stores in order to exceed the needs of knowledgeable and demanding customers
Service Clerk
UNIQLO
02.2023 - 03.2024
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Organized the sales floor to make it easier for customers to understand.
Education
Business
Gastown Business College
Vancouver, BC04-2025
ESL Program -
International Language Studies Canada
Vancouver, BC08.2024
BBA - Business Administration
Gakushuin University
Tokyo, Japan03.2024
Skills
Product and service knowledge
Customer Service
Relationship Building
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Service Clerk
UNIQLO
02.2023 - 03.2024
Service Clerk
PH PARIS JAPON( PIERRE HERME)
07.2020 - 04.2024
Business
Gastown Business College
ESL Program -
International Language Studies Canada
BBA - Business Administration
Gakushuin University
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