Hanaa dos
long beach
Summary
Dynamic Pharmacy Manager with extensive experience at CVS Healthcare, excelling in patient education and regulatory compliance. Proven track record in optimizing pharmacy operations and enhancing medication dispensing accuracy. Skilled in employee management and fostering collaboration with healthcare professionals to improve patient outcomes. Committed to maintaining high standards of drug safety and quality assurance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVS Healthcare
01.2024 - Current
- Assisted in managing pharmacy inventory and ensuring stock availability.
- Supported medication dispensing processes by verifying prescriptions for accuracy.
- Collaborated with healthcare professionals to optimize patient care through effective communication.
- Implemented safety protocols to maintain a sterile environment and comply with regulations.
- Participated in training sessions to understand pharmaceutical products and services offered.
- Engaged with customers to provide information about medications and address inquiries effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
Santa Maria Pharmacy
01.2020 - 01.2024
- Provided patient counseling on medication usage, side effects, and interactions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Collaborated with healthcare professionals to optimize patient treatment plans.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Conducted medication therapy management to enhance patient adherence and outcomes.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Pharmacy Technician
Life Pharmacy
01.2019 - 01.2020
- Managed prescription processing and medication dispensing to ensure accuracy and compliance with regulations.
- Trained and mentored new pharmacy technicians to enhance team performance and service quality.
- Implemented inventory management pra
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Manager
Egypt Hospital
01.2010 - 01.2019
- Maintained organized records of prescriptions and patient interactions for compliance purposes.
- Adapted quickly to new software systems for prescription management and inventory tracking.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Education
Doctor of Pharmacy - Pharmaceutical Sciences
Ca State Board of Pharmacy
San Francisco, CA01-2023
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Regulatory compliance
- Drug inventory management
- Employee management
- Direct patient care
- Drug safety
- Drug utilization review
- Quality assurance controls
- Medication dispensing
- Loss prevention management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Resolved product issue through consumer testing.
- Supervised team 10 staff members.
Certification
- Licensed Ca state board of pharamacy valid RPH89446
- Certified BLS and Cpr certification valid from Red cross
- Immunization certificate valid from Apha organization
- Bilingual english and arabic fluent
- computer skills
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Manager
CVS Healthcare
01.2024 - Current
Pharmacist
Santa Maria Pharmacy
01.2020 - 01.2024
Pharmacy Technician
Life Pharmacy
01.2019 - 01.2020
Pharmacy Manager
Egypt Hospital
01.2010 - 01.2019
Doctor of Pharmacy - Pharmaceutical Sciences
Ca State Board of Pharmacy