Hana Zenebe
Calgary
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at London Caffe. Proven track record of enhancing customer satisfaction through accurate transactions and effective team support. Skilled in cash register operation and maintaining a positive environment, ensuring efficiency even during peak periods.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative Team Lead
London Caffe
04.2021 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Helper
Hilton Hotel & Resorts
01.2023 - 04.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
Education
High School Diploma -
Black Lion Highschool
Addis Ababa, Ethiopia07-2018
Skills
- Cash register operation
- Customer service
- Transaction accuracy
- Cash handling
Timeline
Cashier Helper
Hilton Hotel & Resorts
01.2023 - 04.2024
Cashier/Customer Service Representative Team Lead
London Caffe
04.2021 - 01.2025
High School Diploma -
Black Lion Highschool
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