Hana Khalif
Toronto,ON
Summary
Dynamic and creative professional with a proven track record at Fartuun Beauty Salon, excelling in customer service and hair styling techniques. Enhanced client satisfaction through exceptional cleanliness and relationship building. Skilled in sanitizing tools and surfaces, contributing to a healthy salon environment. Demonstrated ability to boost salon efficiency and client loyalty.
Overview
9
9
years of professional experience
Work History
Hair Salon Assistant
Fartuun Beaty Salon
07.2021 - 04.2023
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Established serene and welcoming reception area, making positive first impression on clients.
- Maintained salon equipment, ensuring all tools were in proper working condition for stylists.
Shop Assistant
Aruuriyo Shop
03.2014 - 03.2016
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Organized shelves to remove slow moving items and add new merchandise.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
Bachelors - Public Administration
Horseed International University
Mogadishu05.2019
High School Diploma -
Uhud Primary And Secondary School
Mogadishu05.2016
Skills
- Excellent customer service
- Cleanliness and sanitation
- Hair styling techniques
- Clear Communication
- Relationship Building
- Creativity and Originality
- Tool, Equipment, and Surface Sanitizing
Languages
somali
Native or Bilingual
English
Elementary
Timeline
Hair Salon Assistant
Fartuun Beaty Salon
07.2021 - 04.2023
Shop Assistant
Aruuriyo Shop
03.2014 - 03.2016
Bachelors - Public Administration
Horseed International University
High School Diploma -
Uhud Primary And Secondary School
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