Hana Azari-Shojaei
London,Ontario
Summary
Strengths-based Child and Youth Care program student that is knowledgeable in child development and acknowledges the importance of building therapeutic relationships in order to effectively provide support and education to children, youth and families with an eagerness for learning and a passion to support children and youth reach their best potential.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Laser Hair Reduction Technologist
Self Employed
04.2023 - Current
- Created repeat business by developing long-term relationships with regular customers.
- Enhanced client satisfaction by providing personalized laser hair reduction treatments according to individual needs.
- Achieved successful hair reduction results by utilizing advanced laser technology and adhering to safety protocols.
- Educated clients on the benefits of laser hair reduction, leading to increased bookings and referrals.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
Sales Associate
TJX Companies
05.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Worked effectively in fast-paced environments.
Childcare Provider
Self-employeed
07.2015 - Current
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Worked with children to develop good cognitive, physical and language skills.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Provided emotional support and guidance to children during difficult times.
Education
No Degree - Child And Youth Care Advanced Diploma
Fanshawe College
London, ON09.2026
High School Diploma -
St. Andre Bessette Secondary School
London, ON06.2020
Skills
- Accountable- able learn from and own up to mistakes
- Patient- able to maintain calm composure in a stressful and chaotic setting especially around children
- Adaptable- can quickly adjust to new environments and people as it's important in order to be able to provide the right support for youth and families
- Passionate- devoted to supporting youth and families from all backgrounds and always open to new learning experiences
- Empathetic- able to make genuine connections with children, offer a listening ear and show care
- English and Kurdish fluency
Languages
English
Native or Bilingual
Certification
- Standard First Aid and CPR Level C/AED, First Aid 4U, London ON- August 2023
- Certified Laser Hair Reduction Technologist, Sharplight Technologies- April 2023
- G License with access to personal vehicle- September 2023
Timeline
Certified Laser Hair Reduction Technologist
Self Employed
04.2023 - Current
Sales Associate
TJX Companies
05.2022 - Current
Childcare Provider
Self-employeed
07.2015 - Current
No Degree - Child And Youth Care Advanced Diploma
Fanshawe College
High School Diploma -
St. Andre Bessette Secondary School
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