Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hana Amer

Milton,CA-ON

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

La Vie En Rose
Halton Hills, Ontario
10.2023 - Current
  • Assisted customers with product selection, sizing and styling.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Assessed customer needs to provide assistance and information on product features.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Bath And Body Works
Halton Hills, Ontario
08.2022 - 10.2023
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Crew Member

Osmows
Milton, Ontario
01.2022 - 06.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints professionally.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Entered orders into a computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.

Education

Bachelor of Arts - Political Science

Mcmaster University
Hamilton, ON

Skills

  • Upselling
  • Multi-tasking
  • Sales expertise
  • Excellent people skills
  • Adapt to diverse groups
  • Sales goals attainment
  • Flexible schedule
  • Positive and professional
  • Exceeds sales goals
  • Relationship selling
  • Goal oriented
  • Reading comprehension skills
  • Exceptional customer service

Languages

English
Full Professional
Arabic
Professional

References

References available upon request.

Timeline

Sales Associate

La Vie En Rose
10.2023 - Current

Sales Associate

Bath And Body Works
08.2022 - 10.2023

Crew Member

Osmows
01.2022 - 06.2022

Bachelor of Arts - Political Science

Mcmaster University

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Hana Amer