Han Soe
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
1
1
Language
Work History
Front Desk Receptionist
Legal Clinic Myanmar
01.2023 - 02.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed busy reception area, greeting visitors and answering calls for an office of 50+ employees.
- Scheduled and coordinated meetings, conferences, and travel arrangements for executives.
- Proficient in Microsoft Office Suite, handling data entry and administrative tasks with accuracy.
- Demonstrated strong communication skills, providing exceptional customer service to clients and staff.
English Tutor
Self Employed
03.2021 - 12.2022
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Tour Manager
Gate 1 Travel And Tours By Locals
06.2008 - 01.2021
- Extensive experience managing tours for international and domestic customers
- Skilled in coordinating transportation, accommodation, and logistics for large groups of up to 40 people
- Proficient in budgeting, negotiating contracts, and resolving conflicts in high-pressure environments
- Strong network of industry contacts and ability to ensure successful tours from start to finish
- Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
- Evaluated guest feedback after each tour to identify opportunities for improvement and implemented changes as needed.
- Consistently exceeded client expectations by delivering exceptional service, engaging storytelling, and insightful information on each destination visited.
Education
Bachelor of Arts - Business Administration
University of Sittwe
Myanmar05.2005
Skills
- Customer Service
- Listening Skills
- Time Management
- Telephone Etiquette
- Administrative Skills
- Office Organization
- Sensitive information handling
- Work Prioritization
- Initiative-taking
- Complex Problem-Solving
- Conflict Management
- Word Processing
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Front Desk Receptionist
Legal Clinic Myanmar
01.2023 - 02.2024
English Tutor
Self Employed
03.2021 - 12.2022
Tour Manager
Gate 1 Travel And Tours By Locals
06.2008 - 01.2021
Bachelor of Arts - Business Administration
University of Sittwe
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