Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Han Duong

Santa Ana

Summary

Friendly and dependable college student with experience working in busy customer service environments. Comfortable talking with customers, handling multiple tasks at once, and working closely with a team. Known for staying calm under pressure, learning quickly, and creating a welcoming experience for guests and customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

Teppanyaki Grill Supreme Buffet
05.2024 - 12.2025
  • Answered phone calls, made reservations, and helped guests with questions.
  • Greeted and seated guests while keeping track of the waitlist during busy hours.
  • Helped organize reservations for large groups and special occasions.
  • Trained new hostesses on seating procedures and customer service.
  • Handled guest concerns in a calm and professional way.
  • Worked closely with servers to make sure guests were taken care of.

Team Member

MeetFresh USA
08.2023 - 05.2024
  • Helped customers with orders and answered questions about menu items.
  • Worked with coworkers and supervisors to keep the store running smoothly.
  • Completed opening and closing tasks such as cleaning and restocking.
  • Assisted with training new employees.
  • Gained strong communication and customer service skills through daily interaction with customers.

Pharmacy Clerk

Lavina Pharmacy
12.2022 - 05.2023
  • Entered patient and prescription information into the pharmacy system.
  • Restocked shelves and checked for expired medications.
  • Prepared prescription labels and helped process refill requests.
  • Answered customer questions about prescriptions and store products.
  • Organized files and paperwork for pharmacists and staff.

Education

Associate of Science - Accounting

Irvine Valley College
Irvine, CA
05-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Punctual
  • Quick learner
  • Detail-oriented

Certification

Food Handler Certification

Languages

English
Vietnamese

Timeline

Hostess

Teppanyaki Grill Supreme Buffet
05.2024 - 12.2025

Team Member

MeetFresh USA
08.2023 - 05.2024

Pharmacy Clerk

Lavina Pharmacy
12.2022 - 05.2023

Associate of Science - Accounting

Irvine Valley College
Han Duong