Hamzeh Alam
Anaheim
Summary
At the age of 19, now 20! Always placed top of the leader board in automotive sales! Always impressing management and proving myself to the best of my ability. Goal-oriented professional at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
2
2
years of professional experience
Work History
Automotive Sales Consultant
Huntington Beach Hyundai
Huntington Beach
05.2024 - Current
- Provided product information, features, and benefits to customers.
- Assisted in developing customer financing options.
- Processed transactions quickly and accurately utilizing dealership software programs.
- Handled customer complaints in a professional manner.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Advised customers on extended warranties, insurance policies, and other related services.
- Performed market research on competitor vehicles and pricing strategies.
- Created weekly reports detailing sales performance metrics such as closing rates and average sale prices.
Automotive Sales Consultant
Autonation Honda
Costa Mesa
06.2023 - 05.2024
- Showcased vehicle features and took customers on test drives in local area.
- Managed sales negotiations and financing options.
- Followed up with customers to build long-term relationships and successful referrals.
Education
Bachelor of Science -
Golden West College
Huntington Beach, CA05-2023
Skills
- Customer service
- Sales negotiation
- Market research
- Transaction processing
- Effective communication
- Problem solving
- Cold calling
- Automotive industry
- Upselling and cross selling
- Warranty sales
- Product knowledge expertise
- Competitive
Affiliations
- Love the Gym
- working on my car
- flipping cars on the side for extra $!
Accomplishments
- High school diploma
- Honor roll student
Languages
Arabic
Professional
Timeline
Automotive Sales Consultant
Huntington Beach Hyundai
05.2024 - Current
Automotive Sales Consultant
Autonation Honda
06.2023 - 05.2024
Bachelor of Science -
Golden West College