HAMZA REHMAN
Mississauga,Canada
Summary
Experienced leader with a proven track record in Client and Account enablement at RBC Capital Markets. Skilled in project management and data integration, enhancing compliance and mentoring teams. Known for optimizing processes and delivering results in dynamic environments.
Overview
8
8
years of professional experience
Work History
Sr Manager - Client & Account Enablements
RBC Capital Markets - Business and Client Services
01.2024 - Current
- Leading a global team and overseeing the end-to-end Corporate Actions business stream, ensuring accurate and timely processing across multiple asset classes and adherence to regulatory requirements
- Manage account and product hygiene initiatives to enhance data integrity, reduce operational risk, and support effective trade lifecycle management across Capital Markets platforms
- Drive data quality governance by implementing controls, conducting periodic reviews, and collaborating with key stakeholders to maintain high standards of reference data accuracy
- Own and optimize the internal accounts BAU (Business-As-Usual) process, aligning procedures with compliance standards and operational efficiency goals
- Provide strategic leadership and guidance to cross-functional teams, fostering a culture of accountability, continuous improvement, and operational excellence
Manager - Client & Account Enablements
RBC Capital Markets - Business and Client Services
01.2022 - 01.2023
- Lead a global team responsible for managing Capital Markets client account data and onboarding across trading and settlement systems
- Mentor and train team members to develop expertise in Capital Markets operations, trading systems, data analysis, compliance, and KYC (Know Your Client) protocols
- Oversee high-risk, time-sensitive projects by prioritizing resources across system integrations, data remediation, and reconciliation efforts
- Maintain and enhance documentation of data lineage related to client account reference data, supporting operational scalability and cross-functional collaboration
- Partner with stakeholders to identify and prioritize process improvements and system enhancements aligned with regulatory and business objectives
Team Lead - Client & Account Enablements
RBC Capital Markets - Business and Client Services
Toronto
07.2018 - 12.2021
- Supervised a team responsible for maintaining global client account data across Capital Markets platforms
- Coordinated and prioritized requests from multiple business units, ensuring alignment with end-to-end trade lifecycle and operational workflows
- Supported KYC initiatives by reviewing and closing non-compliant client accounts across various trading and settlement systems
- Strategically allocated resources and managed team priorities to consistently meet project goals and business deadlines
Technical Systems Analyst
RBC Technology and Operations
04.2017 - 09.2017
- Provisioned and configured physical and virtual Windows servers to support Capital Markets infrastructure, ensuring stability and performance for trading operations
- Performed regular patching, diagnostics, and compliance checks to maintain system integrity and security standards
- Delivered responsive IT support for server-related inquiries, reducing downtime and improving issue resolution times
- Utilized tools such as VMware, Hyper-V, Microsoft Outlook, and Excel for server management and reporting
- Acted as a team lead among co-op peers, supporting onboarding and knowledge sharing to improve overall efficiency
- Gained hands-on experience with advanced server builds, including exclusive physical configurations tailored to business needs
Education
Business Administration
Sheridan Pilon School of
Mississauga, ON05-2018
Skills
Team Leadership
Data Integrity
Process Optimization
Regulatory Compliance
Stakeholder Collaboration
Data Repositories
Problem Solving
Critical Thinking
Process Improvement
Automation
Regulatory Compliance
Capital Markets Products
Data Remediation
Risk and Controls
Projects
Murex Integration: Led the integration of vanilla account setups, ensuring accurate data remediation and migration processes
Corporate Actions: Managed the end-to-end Corporate Actions stream, ensuring compliance and operational accuracy
Workflow Management System Migration: Migrated client onboarding and settlement processes from manual email workflows to an automated system, enhancing efficiency and reducing errors
Data Quality Initiatives: Spearheaded data remediation and system reconciliation projects to maintain consistency across global trading platforms
KYC Compliance Projects: Supported KYC initiatives by reviewing and closing non-compliant client accounts, ensuring regulatory adherence across Capital Markets systems
References
Available upon request.
Timeline
Sr Manager - Client & Account Enablements
RBC Capital Markets - Business and Client Services
01.2024 - Current
Manager - Client & Account Enablements
RBC Capital Markets - Business and Client Services
01.2022 - 01.2023
Team Lead - Client & Account Enablements
RBC Capital Markets - Business and Client Services
07.2018 - 12.2021
Technical Systems Analyst
RBC Technology and Operations
04.2017 - 09.2017
Business Administration
Sheridan Pilon School of
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