Hamza Munir
Mississauga
Summary
Results-oriented, diligent, and passionate individual with experience in implementing Amazon marketing strategies, driving business growth, and demonstrating sales & negotiation skills. Moreover, my industry and market knowledge, coupled with the ability to build trust and convey value propositions, have contributed to my strong relationship-building capabilities.
Overview
4
4
years of professional experience
Work History
Project Manager
Seller Interactive
11.2021 - Current
- Managed over 23 remote staff including both Account Managers and Senior Account Managers handling the highest workload in the company as a Project Manager, whilst keeping the lowest churn rate among PMs.
- Developed and implemented strategic plans to manage and grow Amazon brands.
- Oversaw projects that were converging better relationships between the Sales Department and Operations through implementations of amazon marketing strategies to retaining clients and bettering the onboarding process.
- Liaised with Sales team to offer technical insight on improving Seller accounts to further build trust with clients and close.
- Acted as a Quality Assurance Manager by auditing accounts, including Listings and worked with teams to resolve any issues/escalations to retain clients.
- Handled the highest total Monthly Retainer ($193,750) with the highest client revenue managed $2,193,411.57.
Ecommerce Specialist
Saint Ave
03.2021 - 11.2021
- Prepare and order all inventory to fulfill client needs on a daily basis.
- Accelerate efficiency of site and customer orders by managing site through Shopify platform. Steer significant efforts in updating Shopify SKU and Excel spreadsheets to verify stocks of all materials.
- Introduced products to customers by utilizing various ways such as TikTok, Instagram ads, and Retargeting.
- Strategically conducted persuasive phone calls, coordinated with models and influencers, and leveraged branding expertise to drive sales success and strengthen brand identity
Management Trainee Officer
Igate Technologies
01.2020 - 01.2021
- Responsible for the fulfillment of orders that are placed on a wide range of Marketplaces spread across the globe such as Amazon and eBay
- Maintaining Amazon's Account Health and Amazon's Seller Central A-Z Management
- Maintaining the Order Defect rate of all marketplaces
- Complaint Resolution by facilitating the customers in best possible manner
- Collaborating with Logistics, Operations and Inventory for issues related to the Products
- Inter-departmental communication through navigation between In-house applications like Inventory Management System, Customer Relationship Management System and Logistics Management System.
Education
Strategic Global Business Management -
Conestoga College
Kitchener, OntarioSkills
- Amazon Brand Management
- Team Management
- Brand Marketing
- Client Onboarding
- Upselling/Cross Selling
- Project Management
- Inventory Management
- Notion
- Asana
- Monday
Hobbies and Interests
- Gaming
- Travelling
- Sports
- Music
Timeline
Project Manager
Seller Interactive
11.2021 - Current
Ecommerce Specialist
Saint Ave
03.2021 - 11.2021
Management Trainee Officer
Igate Technologies
01.2020 - 01.2021
Strategic Global Business Management -
Conestoga College
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