Hamza Laassouli
Taguleft Azilal Morocco
Summary
Dynamic and results-driven professional with experience at RIAD MABROUKA, excelling in customer service and order management. Proven ability to enhance sales through strong relationship-building and teamwork. Recognized for maintaining cleanliness standards and delivering exceptional dining experiences, ensuring guest satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
RIAD MABROUKA
01.2023 - 12.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Salesperson
HELLOW CLEAN
01.2021 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Master of Laws - Law
Université Cadi Ayyad Marrakech
Marrakech Morocco06-2023
Skills
- Order management
- Menu knowledge
- Point of sale
- Customer service
- Team collaboration
- Sales enhancement
- Attention to detail
- Food safety
- Cleanliness standards
Languages
English
Full Professional
French
Professional Working
Arabic
Native or Bilingual
Turkish
Full Professional
Timeline
Restaurant Waiter
RIAD MABROUKA
01.2023 - 12.2024
Salesperson
HELLOW CLEAN
01.2021 - 12.2022
Master of Laws - Law
Université Cadi Ayyad Marrakech
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