Hamza Khader
Mississauga,ON
Summary
A highly authoritative and dedicated person, who enjoys the demands of high levels of accuracy and concentration, in demanding environment, naturally self-motivated with lots of energy and enthusiasm, well team player preforms effectively under pressure. Possesses excellent interpersonal skills, can communicate concisely at all levels and is a strong team builder and natural leader, able to encourage different personalities to work in a team structure under increased responsibilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Ope Performance
09.2023 - Current
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Customer Service Attendant
CIBC Bank
08.2023 - Current
- Enhanced customer satisfaction by consistently providing prompt and courteous service.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Promoted company products and services, resulting in increased sales and revenue.
- Collaborated with team members to improve overall customer service standards within the company.
Construction Assistant
Amro General Contracting
01.2022 - 08.2023
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Reduced construction time for large-scale projects by coordinating materials delivery and equipment usage efficiently.
Monitor
Redstone Foods, Inc.
12.2021 - 04.2022
- Coordinating cake, candy, and muffin machines, Managing employee duties
- Enhanced patient care by diligently monitoring vital signs and ensuring timely interventions.
- Improved efficiency in the department by streamlining documentation processes for accurate record keeping.
Customer Service Representative
Time Mall Hyper Market
11.2017 - 09.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
Diploma - Accounting And Payroll Technician
North American College
Mississauga, ON06.2023
College diploma in Airport management - Tourism And Hospitality Management
Mutah University
Amman, JO07.2020
Skills
- Customer service
- Work under pressure
- Filing
- Problem Solving
- Team work
- Inventory Control
- Organizational skills
- Microsoft
- Leadership
- Customer Relations
- Safety Oversight
- Risk Management
Certification
- Drivers License, 08/01/19, 07/01/27
- OSHA, Present
Languages
English
Full Professional
Arabic
Native or Bilingual
Personal Details
AEC / DEP or Skilled Trade Certificate, 7
Timeline
Operations Supervisor
Ope Performance
09.2023 - Current
Customer Service Attendant
CIBC Bank
08.2023 - Current
Construction Assistant
Amro General Contracting
01.2022 - 08.2023
Monitor
Redstone Foods, Inc.
12.2021 - 04.2022
Customer Service Representative
Time Mall Hyper Market
11.2017 - 09.2020
Diploma - Accounting And Payroll Technician
North American College
College diploma in Airport management - Tourism And Hospitality Management
Mutah University
- Drivers License, 08/01/19, 07/01/27
- OSHA, Present
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