Hamza Kalai
Montreal,Canada
Summary
A hardworking individual that has developed problem-solving and sales skills through multiple different work experiences. Engaging and promoting a "client first" mentality and dedicated to contributing to team-based environments.
Overview
3
3
years of professional experience
Work History
Client Support Specialist
Solvsmart
03.2023 - 08.2023
- Collaborated with cross-functional teams to resolve customer issues and facilitated client feedback and review sessions, ensuring their satisfaction.
- Successfully managed three concurrent projects from initiation to completion during the summer, meeting deadlines and exceeding client expectations.
- Demonstrated exceptional project management skills by successfully initiating, executing, and completing three distinct projects over the course of the summer, showcasing dedication and time management abilities.
Apprentice
Kalai Industries
06.2022 - 08.2022
- Worked with a range of small to medium sized clients to deliver engineering products including steel structures and storage material
- Tracked and reviewed sales between Lebanon and Syria for the summer
Intern
Arthouse
08.2021 - 10.2021
- Conducted research on new artists involved in innovate work in the region and then pitched the artists to the PR team
- Worked with booking agent to arrange exhibitions and art residences
Volunteer
SSSEducation
07.2020 - 09.2020
- Provided psychosocial activities on Saturdays to children at the SSSEducation schools in Lebanon’s Bekka Valley through music and dance, physical education, arts and crafts
Education
Bachelor of Commerce - Finance
Concordia University
Montreal, Quebec05.2026
High School Diploma -
Sagesse High School
Beirut Lebanon06.2022
Skills
- Document and Records Management
- Customer Retention Strategies
- Account Invoicing
- Customer Relations
- Balance Accounts
- Outstanding Communication Skills
- Interpersonal and Social Skills
- Project Management
- Team Collaboration
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Accomplishments
- Class President, Sagesse High School - 2019 2022
- Member, Varsity Basketball, - 2019 2022
Timeline
Client Support Specialist
Solvsmart
03.2023 - 08.2023
Apprentice
Kalai Industries
06.2022 - 08.2022
Intern
Arthouse
08.2021 - 10.2021
Volunteer
SSSEducation
07.2020 - 09.2020
Bachelor of Commerce - Finance
Concordia University
High School Diploma -
Sagesse High School
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