Hamza Hashmi
Enterprise
Saskatoon,Canada
3
Languages
2
years of professional experience
Motivated Bachelor of Commerce (Management) student with hands-on experience in customer service, retail operations, and team collaboration. Demonstrates strong leadership potential through effective communication, problem-solving, and organizational skills. Proven ability to contribute to high-performing teams, support operational efficiency, and deliver excellent customer experiences. Seeking to leverage these skills in a management-focused role with opportunities for growth and leadership development.
Work History
Return Agent
8 Months- Manage 50–60 of 120+ daily vehicle returns in a fast-paced airport environment.
- Support branch SQI performance by delivering a positive and efficient customer return experience.
- Provide professional and efficient customer service to customers returning rental vehicles at the airport.
- Inspect returned vehicles for damage, fuel level, mileage, cleanliness, and overall condition.
- Process vehicle returns accurately while reviewing rental details and final charges with customers.
- Address customer questions and concerns to ensure smooth and positive rental experience.
- Coordinate with team members to organize returned vehicles and maintain efficient airport operations.
Sales Associate (Footwear Department)
11 Months- Provided excellent customer service in a fast-paced retail environment.
- Maintained organized and fully stocked product displays in the produce department.
- Monitored product quality, ensuring freshness and removing damaged or expired items.
- Assisted with inventory handling, including unloading and organizing deliveries.
- Worked collaboratively with team members to support smooth store operations and high customer satisfaction
Education
Bachelor's Of Commerce - Management
Skills
Returns Processing
Customer support
Complaint handling
Sales experience
Retail operations
Logistics Coordination
Fast-paced adaptability
Time management
Team leadership
Verbal communication
Problem-Solving & Decision-Making.
Multilingual: English
Urdu
Punjabi
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Return Agent
Enterprise
01.2026 - CurrentRead More
Sales Associate (Footwear Department)
Sport Chek
01.2025 - 12.2025Read More
University of Saskatchewan Edwards School Of Business
Bachelor's Of Commerce from Management
Read More