Hamza Hamadi
Hamilton,ON
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Shoppers Drug Mart
08.2023 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
Supervisor
The Burger's Priest
07.2021 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained inventory levels to ensure availability of popular dishes, reducing waste and optimizing costs.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Collected, arranged, and input information into database system.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Implemented health and safety protocols, ensuring clean and safe environment for both staff and patrons.
Education
Ontario College Advanced Diploma - Computer Systems Technology - Network Engineering
Mohawk College of Applied Arts And Technology
Hamilton, ON12-2026
Skills
- Python expertise
- Microsoft office proficiency
- Packet trace analysis
- Network security
- IP addressing and subnetting
- LAN switching technologies
- Network configuration
- HTML, CSS, JavaScript proficiency
- Wireless networking management
- Linux/Unix
- Data center networking
- Azure networking configuration
Volunteer Work
Continuing Education HWDSB- Arabic School Volunteer - Hamilton, ON - Sep 2019-Mar 2020
- Assisting with the Arabic language for kids (JK- Grade 8).
- Helped mentor younger students and aided in their Arabic language work.
St. Thomas More - Halloween For Hunger - Hamilton, On - October 2022
- Went door-to-door in the school community on Halloween, collecting non-perishable food donations instead of candy.
- After collecting items, volunteers sort, count, and pack the donated food for delivery to local food banks or shelters.
Certification
Food Safety (Food Handler) Certification
Timeline
Supervisor
Shoppers Drug Mart
08.2023 - Current
Supervisor
The Burger's Priest
07.2021 - 08.2023
Ontario College Advanced Diploma - Computer Systems Technology - Network Engineering
Mohawk College of Applied Arts And Technology
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