Hamza Fahim
Ottawa,ON
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Polo Ralph Lauren
09.2023 - 08.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
SHIFT MANAGER
McDonald's
02.2021 - 05.2022
- Maintained optimal staffing levels for shifts.
- Directed personnel across assigned shifts.
- Allocated duties based on staff availability.
- Ensured accurate daily financial reports through careful cash auditing.
- Handled daily office operations.
SALES ASSOCIATE
Moncler
05.2020 - 08.2020
- Ensured sales floor inventory levels and sizes availability aligns with brand standards.
- Maintained a strong focus on enhancing overall customer satisfaction within the store.
- Maintained an orderly appearance throughout the sales floor.
- Managed tasks diligently.
SALES ASSOCIATE
Philipp Plein
04.2019 - 12.2019
- Highlighted upcoming specials and product launches in customer interactions.
- Proactively identified customer needs and ensured satisfaction through high-quality service.
- Directed responsibilities efficiently to accomplish goals.
Education
The Art Of Sales - Sales
Northwestern
Illinois (online)07.2023
DEP - Accounting
College Supérieure De Montreal
Montreal04.2022
Skills
- Polyglot
- Closing techniques
- Follow-up communications
- Customer relationship building
- Interpersonal communication skills
LANGUAGES
French
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Arabic
Native or Bilingual
Chinese (Mandarin)
Elementary
Hobbies and Interests
Travelling and exploring new cultures, Passionate about cars and automotive technology, Fashion
Timeline
Sales Supervisor
Polo Ralph Lauren
09.2023 - 08.2025
SHIFT MANAGER
McDonald's
02.2021 - 05.2022
SALES ASSOCIATE
Moncler
05.2020 - 08.2020
SALES ASSOCIATE
Philipp Plein
04.2019 - 12.2019
The Art Of Sales - Sales
Northwestern
DEP - Accounting
College Supérieure De Montreal
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