Hamza Al-Hawwari
Mississauga,ON
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Cashier
FreshCo
Mississauga, ON
03.2021 - 07.2021
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
Data Entry Clerk
Lifelabs
04.2022 - 09.2022
- Entered sensitive data precisely related to patient samples, managing confidential documents, including passports and tickets, for arrivals to
YYZ Airport. - Collaborated with "Canada Public Health" to verify vaccination status and schedule vaccination appointments for eligible individuals.
- Managed the flow of specimens, providing information to patients, and ensured smooth coordination of tasks as a traffic controller.
Customer Service Representative
GTA Auction
Mississauga, ON
07.2024 - Current
- Developed strong customer relationships to encourage repeat business.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
BBA - Dental Hygiene
George Brown College
Toronto, ON06-2025
High School Diploma -
Stephen Lewis Secondary School
Mississauga, ON06.2021
Skills
- Experienced In MS Office tools And Google Apps
- Familiar With Using Most Hands Tools
- Account management
- Scheduling
- Information security
Timeline
Customer Service Representative
GTA Auction
07.2024 - Current
Data Entry Clerk
Lifelabs
04.2022 - 09.2022
Cashier
FreshCo
03.2021 - 07.2021
BBA - Dental Hygiene
George Brown College
High School Diploma -
Stephen Lewis Secondary School