Hamsa Farah
Winnipeg,Manitoba
Summary
A Red River College polytechnic graduate in Business Administration, with hands-on experience as an administrative assistant and a free play leader. Proficient in Microsoft Office, Intuit Profile for tax prep, and Sage 300 accounting software.
Overview
3
3
years of professional experience
Work History
Recreation Technician C - Free Play Leader
City Of Winnipeg
06.2023 - 08.2023
- Facilitated positive communication between participants, staff members, community members, and management teams within the organization.
- Maintained accurate records of program participation, facility usage, and incident reports for administrative purposes.
- Managed inventory of supplies, equipment rentals, reservations systems while ensuring timely maintenance or replacement as needed.
- Ensured safety and compliance with regulations by conducting regular inspections of equipment, facilities, and grounds.
- Implemented evaluation processes for programs and events to measure success and identify areas for improvement.
- Provided exceptional customer service to participants, addressing concerns and offering information about available resources.
- Enhanced participant satisfaction by planning and implementing engaging recreational activities.
Office Administrative Assistant - Summer Program
Bilal Community And Family Centre
07.2020 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to organization employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information with 3 languages.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet organization requirements.
- Created and maintained databases to track and record participant data.
Education
Diploma - Business Administration
Red River College Polytech
Winnipeg, MB06.2024
High School Diploma -
Daniel McIntyre Collegiate Institute
Winnipeg, MB06.2021
Skills
- Microsoft Office
- Salesforce
- Sage 300
- Intuit Profile
- Strong communication and interpersonal skills
- Strong attention to detail
- Interested in learning new things
- Able to speak 3 languages
- Customer Services
Languages
English
Native or Bilingual
Arabic
Full Professional
Somali
Native or Bilingual
Timeline
Recreation Technician C - Free Play Leader
City Of Winnipeg
06.2023 - 08.2023
Office Administrative Assistant - Summer Program
Bilal Community And Family Centre
07.2020 - 08.2022
Diploma - Business Administration
Red River College Polytech
High School Diploma -
Daniel McIntyre Collegiate Institute
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