Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hamo Elmi

Edmonton,AB

Summary

I am highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service. I am also very reliable and friendly who quickly learns and masters new concepts and skills. I'm passionate about helping customers and creating a satisfying and confident experience. I have been told by many employers, that I am a Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task, and work well independently.

Overview

7
7
years of professional experience

Work History

House Keeping

MaidPro Suncor Site
02.2018 - 12.2020

Cleaning common areas including All kitchens, lunchrooms waiting rooms and bathroom
● Sweeps polished, and wet mops.
● Re-supplies Toilet Tissue, Towels, soap and similar items in shower rooms, locker rooms, and restrooms.
● Exterior maintenance and cleaning of patios, walkways, concrete, or other surfaces
● Daily cleaning of restrooms, kitchen room, and other common areas
● Washing of interior or exterior walls, doors, windows, and other related surfaces.
● Pressure washing services for interior or exterior surfaces where applicable
● Uses electronic floor machines, battery or electric automatic scrubbers, vacuums, carpet cleaning machines and window and wall washing machines.
● Washes walls, ceilings, windows doors, and other related surfaces.
● Empty waste baskets, trash cans, boxes and containers, cleaning and sanitizing according to prescribed standard
● Operate, clean, and sanitize equipment such as dish machines, pot and pan washers, silver burnishers, garbage disposals, and various conveyors. ● Performed, removed, and disposed of garbage designated bins.

Employee

Giant Food Stores
04.2016 - 12.2017

Duties: -Answered customers’ questions and addressed problems and complaints in person and via phone. -Helped customers select products that best fit their personal needs. -Educated customers on product and service offerings. -Maintained visually appealing and effective displays for the entire store. -Offered exceptional customer service to differentiate and promote the company brand. -Kept the showroom clean and maintained neat, orderly product displays.-Consulted with customers on the latest styles and trends.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

WAREHOUSE PACKAGING

Allure Resources
01.2020 - 11.2022

● Prepared the product for shipment.
● Pack them following a specific set of instruction.
● Stack and pile finished product into containers.
● Prepare product for packing
● Check to ensure the product is not damage.
● Verify if items pulled out of package are correct.
● Loading materials and product into package processing equipment.
● Recording product packaging and order information on specified forms and records everyday.
● Measuring and weighing the packed container and put information on the packing such as quote & heavy and labels
● Ensuring that package information is recorded manually first and then punched into the database system along with its status.
● Reporting any Errors in product selection and quantity to the supervisor immediately.

Education

No Degree - Adult Academic And Career Preparation Program

Somali Modern Learning Center
Malaysia
02.2017

High School Diploma - General Academics

Ablaal Primary And Secondary
Mogadishu
01.2015

Skills

  • Cash handling accuracy
  • Organized
  • Time management
  • Friendly
  • Loves to learn new things
  • Can work Independently
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Superb sales professional
  • Fast Paced
  • Works well with others
  • Customer Service Help
  • Eager to go above and beyond for the customers

Accomplishments

  • Demonstrated strong communication skills through Active Learning and Communication Classes.
  • Packed containers and re-pack damaged containers.
  • Inspected products to ensure highest quality.
  • Restocked and organized items as necessary and as directed.
  • Multi-tasking
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

WAREHOUSE PACKAGING

Allure Resources
01.2020 - 11.2022

House Keeping

MaidPro Suncor Site
02.2018 - 12.2020

Employee

Giant Food Stores
04.2016 - 12.2017

No Degree - Adult Academic And Career Preparation Program

Somali Modern Learning Center

High School Diploma - General Academics

Ablaal Primary And Secondary
Hamo Elmi