HAMMAD KHAN
Scarborough,Canada
Overview
5
5
years of professional experience
Work History
Event Security Guard
Maple Leaf Sports & Entertainment (MLSE)
09.2024 - Current
- Venue Security and Guest Safety: Ensured the safety of guests, staff, and players during events at MLSE venues by conducting regular patrols, monitoring for suspicious activity, and enforcing security protocols to prevent potential threats.
- Entrance Screening and Access Management: Conducted bag checks, metal detection, and ticket verification at entry points to control access, ensuring that only authorized individuals entered restricted areas while providing a smooth and welcoming entry experience for guests.
- Incident Handling and Conflict Resolution: Addressed security incidents, disturbances, and escalated situations with a calm and professional approach, coordinating with venue management and emergency services to resolve issues swiftly and safely.
- Customer Assistance and Event Support: Assisted guests with directions, seating guidance, and event information, while maintaining a visible security presence to deter potential issues and foster a positive atmosphere throughout the event.
- Oversaw entry and exit of up to 30,000 employees and visitors daily.
Event Security Guard
Blue Jays
04.2024 - Current
- Crowd Management and Safety Enforcement: Monitored large crowds during Blue Jays games and events to ensure compliance with venue policies, safety protocols, and security procedures, effectively managing crowd flow and preventing disturbances.
- Access Control and Screening: Conducted thorough bag checks and screenings at entry points, verifying tickets and credentials to restrict unauthorized access and maintain a secure environment for attendees and staff.
- Emergency Response and Incident Reporting: Responded swiftly to security incidents, medical emergencies, and evacuations, following established protocols and coordinating with law enforcement and medical personnel as needed. Accurately documented all incidents in detailed reports.
- Customer Service and Assistance: Assisted guests with directions, seating information, and general inquiries, while maintaining a professional and approachable demeanor to enhance the overall guest experience at the venue.
- Oversaw entry and exit of up to 50,000 employees and visitors daily.
Warehouse Merchandise Handler
Ashley’s Homestore
02.2023 - 08.2023
- Efficient Merchandise Handling: Accurately received, inspected, and processed incoming merchandise, ensuring quality standards were met and inventory was organized for optimal storage and accessibility.
- Inventory Management: Utilized warehouse management systems to track inventory levels, update product locations, and conduct regular stock counts, contributing to improved inventory accuracy and reduced discrepancies.
- Order Fulfillment Support: Assisted with the picking, packing, and staging of merchandise for customer orders and store transfers, ensuring timely and accurate delivery to meet customer expectations.
- Safety and Equipment Operation: Operated forklifts, pallet jacks, and other warehouse equipment in compliance with safety protocols, maintaining a clean and hazard-free work environment to support daily operations.
Cashier and Crew Member
Tim Hortons
03.2020 - 08.2022
- Customer Service Excellence: Delivered friendly and efficient service to guests, handling customer orders accurately and resolving issues promptly to ensure a positive dining experience and maintain high customer satisfaction.
- Cash Handling and POS Operation: Managed cash transactions, processed payments using the point-of-sale (POS) system, and balanced cash drawers at the end of shifts, maintaining accuracy and minimizing discrepancies.
- Food Preparation and Safety: Prepared beverages, baked goods, and menu items according to company standards while following food safety guidelines, ensuring quality and consistency in all products served.
- Team Collaboration and Efficiency: Worked closely with team members to maintain a smooth workflow during busy periods, supporting tasks such as restocking supplies, cleaning, and assisting with drive-thru orders to meet operational goals.
Education
Bachelors Of Commerce - Business Technology Management
Toronto Metropolitan University
Toronto04-2028
High School Diploma -
SATEC @ W.A. Porter C.I.
Toronto, ON06.2022
Skills
- Good communication skills
- Very friendly, outgoing, approachable and people oriented
- Good Leadership Skills
- Punctual and Positive attitude
- Flexible schedule
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Event Security Guard
Maple Leaf Sports & Entertainment (MLSE)
09.2024 - Current
Event Security Guard
Blue Jays
04.2024 - Current
Warehouse Merchandise Handler
Ashley’s Homestore
02.2023 - 08.2023
Cashier and Crew Member
Tim Hortons
03.2020 - 08.2022
High School Diploma -
SATEC @ W.A. Porter C.I.
Bachelors Of Commerce - Business Technology Management
Toronto Metropolitan University
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