Hammad Khan
Markham,ON
Summary
Goal-oriented individual who is well-versed in corporate communication, sales support and branding. Exceptional writing, leadership and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Quality Assurance Manager
PTM Health
Markham, ON
01.2023 - Current
- Initiated internal quality audits, ensuring adherence to cGMP (current Good Manufacturing Practices) and SOP (Standard Operating Procedure) guidelines, resulting in a 100% audit success rate.
- Played a key role in maintaining PTM Health’s ISO 9001 certification, demonstrating a commitment to quality and continuous improvement throughout the organization.
- Conducted thorough analysis of temperature study data, providing valuable insights to clients and stakeholders, and assisting in the optimization of packaging and logistics strategies.
- Collaborated with cross-functional teams to identify root causes of quality issues and devised corrective action plans, which contributed to a 25% decrease in customer complaints and improved client satisfaction from the previous year.
- Leading and coordinating a team of 10+ individuals resulting in an efficient and successful department
Director of Media Relations
Sideline Sources
Toronto, ON
05.2022 - Current
- Manage a team of 5+ media relations professionals to execute successful campaigns and events.
- Cultivated strong relationships with multiple media teams, reflecting exceptional communication and interpersonal skills.
- Coordinated 15+ media campaigns, contributing to 30% growth on social media platforms.
- Trusted point of contact known for reliability and adaptability, facilitating repeated collaborations with media teams and professional player representatives.
- Leveraged strong negotiation skills to secure 20+ exclusive interviews and appearances, elevating the brand's reputation.
Health and Wellness Coordinator
Southbridge Care Homes
Pickering, ON
07.2021 - 11.2022
- Developed and executed innovative health and wellness programs, driving an increase in customer engagement and satisfaction, while also achieving a 15% reduction in preventable health issues according to the facilities medical professionals.
- Displayed strong leadership and team management skills as a Health and Wellness Coordinator, overseeing fitness and exercise coordination initiatives.
- Spearheaded the planning and execution of engaging social events that positively impacted resident cognitive function and activity for over 150 individuals.
Pharmaceutical-Healthcare Supply Chain Strategist
J. Edgar and Associates Inc., Pharmaceutical and Biotech Consultants
Toronto, ON
05.2018 - 05.2021
- Developed competitive intelligence reports based on business market, jurisdiction, R+D focus and specialization, productioncapabilities and more
- Worked with Stakeholders to develop corporate recruitment strategies
- Was the Supply Chain Lead for cooperative strategies, alignment with other suppliers where we optimized resources
- Completed data compilation and analysis to help determine optimal market penetration
- Developed Service offering Presentations and Proposals, work with Executive Management team to deliver high impact supply chain strategies using Office, Excel, PP.
- Customer retention management for top 10 Pharmaceutical R+D firms in the USA
Education
Bachelor of Science - Life Sciences
University of Toronto
Toronto, ON05.2022
Skills
- Budgeting Expertise and Financial Management Proficiency
- Exceptional Stakeholder Communication and Collaborative Skills
- Rigorous Quality Control and Assurance Capabilities
- Advanced Critical Thinking and Analytical Acumen
- Thorough Project Documentation and Comprehensive Reporting Skills
- Negotiation and persuasion skills
- Creative thinking and event conceptualization
- Employee Coaching and Motivation
Volunteering
- Volunteer at the Islamic Institute of Toronto from (July 2014-Present)
- Youth Basketball coach (2020-Present)
- Organizer in annual Markham food drives
- Volunteer at local homeless shelter
Additional Information
- Started my own barbershop during the Covid-19 pandemic servicing clients in the city of Toronto and Markham.
Timeline
Quality Assurance Manager
PTM Health
01.2023 - Current
Director of Media Relations
Sideline Sources
05.2022 - Current
Health and Wellness Coordinator
Southbridge Care Homes
07.2021 - 11.2022
Pharmaceutical-Healthcare Supply Chain Strategist
J. Edgar and Associates Inc., Pharmaceutical and Biotech Consultants
05.2018 - 05.2021
Bachelor of Science - Life Sciences
University of Toronto
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