Farooq Azam
Vancouver
Summary
Seasoned Store Manager and business owner with a track record of enhancing customer satisfaction and streamlining operations. At Carefour, led a team to excel in customer service and operations management, significantly improving client relations. Skilled in cash management and problem-solving, adept at fostering positive environments and achieving results through effective multitasking and organization. I have run my own business for surgicals, and I have great hands-on experience in making orthotics and prosthetics for my clients with physical disabilities for about 25 years.
Overview
30
30
years of professional experience
Work History
Store Manager
Carefour
02.2020 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Owner
Azam Surgicals
02.1995 - 02.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Graduate Certificate - Arts
University of Karachi
Karachi ,pakistan09.1995
Intermediate Certificate - Maths
Allama Iqbal College
Shahra E Faisal , Karachi ,pakistan 08.1992
High School Certificate - Maths
Ibrahim Ali Bhai
Shah Faisal Colony ,Karachi, Pakistan 10.1989
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Friendly and positive
- Cash management
- Operations management
- Opening and closing procedures
- Loss prevention
Languages
Urd
Full Professional
Punjabi
Full Professional
English
Limited Working
Timeline
Store Manager
Carefour
02.2020 - 10.2024
Owner
Azam Surgicals
02.1995 - 02.2021
Graduate Certificate - Arts
University of Karachi
Intermediate Certificate - Maths
Allama Iqbal College
High School Certificate - Maths
Ibrahim Ali Bhai
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