Hamidreza Dastyari
Product Manager
Coquitlam,BC
Summary
Diligent Senior Product Manager offering 5 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Home Solution Sales Consultant
Best Buy
Coquitlam, BC
11.2020 - Current
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Stayed knowledgeable on latest Audio/Video products innovations and technological advancements through continuous training.
Account Manager - B2B Business Development
SAMSUNG Electronics
Tehran, Iran
06.2019 - 06.2020
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Built relationships with customers and community to establish long-term business growth.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed and maintained strong working relationships with professionals within assigned territory.
Online Sales (Product) Manager
SAMSUNG Electronics
Tehran, Iran
06.2017 - 06.2019
- Managed online metrics and made recommendations for continued improvement and optimization.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partner with key stakeholders and experience design to build a robust digital experience.
- Liaised with product marketing and sales teams to support strategic planning, testing and execution of initiatives for e-commerce websites.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Developed and maintained strong working relationships with professionals within assigned territory.
Product Specialist
Livar
Tehran, Iran
05.2014 - 05.2017
- Researched product's technical specifications and accurately communicated information.
- Continually expanded knowledge of different product line.
- Liaised between customers and manufacturing to design new product.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Associate of Science - Commerce And Business Administration
Douglas College
New Westminster, BC 08.2020 - 04.2022
Master of Science - Industrial Management
Shahid Beheshti
Tehran, Iran 09.2012 - 09.2014
Skills
SAP
Oracle
Microsoft Visual C#NET
Google Ads
Relationship building and management
Analytical and Critical Thinking
Problem-Solving
MS Office
Teambuilding
Data Entry
Budgeting
Negotiation
Strategic planning
Technical innovation expertise
Timeline
Home Solution Sales Consultant
Best Buy
11.2020 - Current
Associate of Science - Commerce And Business Administration
Douglas College
08.2020 - 04.2022
Account Manager - B2B Business Development
SAMSUNG Electronics
06.2019 - 06.2020
Online Sales (Product) Manager
SAMSUNG Electronics
06.2017 - 06.2019
Product Specialist
Livar
05.2014 - 05.2017
Master of Science - Industrial Management
Shahid Beheshti
09.2012 - 09.2014