Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Details
Timeline
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Hamid Rashid Chattha

Hamid Rashid Chattha

Scarborough,ON

Summary

I am writing in regards of this offered role at your esteemed organisation. I believe that my skills and knowledge will make me a great addition to your team. because of the firm's reputation for high performance and excellence. Additionally, I believe that I meet all of the key requirements, such as attention to detail, excellent time management skills, good interpersonal skills, and experiences. I consider myself to be a valuable asset to your organisation. Willing to relocate: Anywhere

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service Representative and Security

Shakespeare globe theatre
03.2023 - 02.2025
  • Working at Shakespeare Globe, which is one of the top visiting place in London, England. I performed multiple tasks. Customer representatives and services. Providing security and helping in building operations tasks. Its a fast phase work place and performed in there very well.

McDonald's Crew Member

McDonald's
03.2022 - 05.2022
  • Customer Service Excellence: Provided friendly and efficient service to customers, ensuring a positive dining experience, taking accurate orders, and handling transactions.
  • Food Preparation and Safety Compliance: Prepared food items according to McDonald's standards, ensuring freshness, and adhered to safety protocols.
  • Workstation Maintenance: Kept workstations clean and organized, following cleaning schedules to maintain a sanitary environment.
  • Team Collaboration: Worked effectively as part of a team, communicated with colleagues, and supported each other during busy periods.
  • Policy Adherence: Followed McDonald's policies and procedures, including food safety guidelines and uniform standards.
  • Professional Development: Participated in training programs to develop skills and sought opportunities for personal growth within the organisation.

Office Admin Assistant

Blue Surgical - LTD
03.2017 - 08.2017
  • Office Management: Managed office files, attended calls, and participated in meetings to observe proceedings.
  • Record Keeping and Meeting Organization: Utilized various software to create and maintain records lists and organized office meetings.
  • Employee Salary Management: Handled the employee salary department, ensuring accurate and timely processing of payments.
  • Administrative Assistance: Assisted the admin head in scheduling appointments, preparing reports, and coordinating office logistics.
  • Research and Data Compilation: Conducted research and compiled data to support administrative functions.
  • Inventory Management: Managed office supplies inventory and placed orders when necessary to ensure smooth operations.
  • Communication and Reporting: Assisted in the preparation and distribution of internal communications, memos, and reports.
  • Travel Coordination: Coordinated travel arrangements and accommodations for staff and executives as required.
  • Special Project Support: Provided administrative support during special projects and events, ensuring deadlines were met and tasks were completed efficiently.

Education

Master's degree - Msc in International Business

London metropolitan University
London, Greater London
06.2023

Masters - business studies in Business Management

Virtual university of Pakistan
Lahore
04.2021

Graduation - Business

Punjab university
Lahore
06.2017

Skills

  • Windows
  • Communication skills
  • Customer service
  • Sales
  • Microsoft Outlook
  • Multilingual
  • Negotiation
  • Organizational skills
  • Inside sales
  • Microsoft Word
  • Microsoft Office
  • Upselling
  • Administrative experience
  • Customer support
  • Microsoft Powerpoint
  • Analysis skills
  • Hospitality
  • Typing
  • Presentation skills
  • Computer skills
  • Microsoft Excel
  • Time management
  • Data entry
  • Computer operation
  • Phone etiquette
  • Building operation
  • Filing
  • English
  • Salesforce
  • Writing skills
  • Account management

Certification

  • Child safeguarding level 1 course
  • Manual handling course
  • Handling sharps course certification
  • Act awareness e learning course
  • Drug and alcohol awareness certification
  • Time management course
  • Diversity, inclusion & belonging course
  • Customer service course
  • Dealing with difficult people course
  • Driving Licence February 2025 to February 2030 Driving license
  • First Aid Certification April 2025 to April 2027 First Aid, CPR and AED course

Languages

English - Fluent
Full Professional
Urdu/ Hindi - Fluent
Full Professional
Punjabi - Fluent
Native or Bilingual

Personal Details

  • Highest Level of Education: Master's Degree
  • Total years of experience: 3

Timeline

Customer Service Representative and Security

Shakespeare globe theatre
03.2023 - 02.2025

McDonald's Crew Member

McDonald's
03.2022 - 05.2022

Office Admin Assistant

Blue Surgical - LTD
03.2017 - 08.2017

Master's degree - Msc in International Business

London metropolitan University

Masters - business studies in Business Management

Virtual university of Pakistan

Graduation - Business

Punjab university

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Hamid Rashid Chattha