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Hamide Bajrushi
WINNIPEG,MB
Summary
Detail-oriented professional with a strong background in retail and customer service. Proven ability to enhance customer satisfaction through effective team collaboration and strategic task delegation while maintaining organized merchandise displays.
Overview
7
7
years of professional experience
Work History
Sales Associate
Geuss
Winnipeg, Manitoba
08.2025 - 02.2026
- Guided customers in product selection, ensuring satisfaction with purchases.
- Executed transactions accurately and swiftly through point-of-sale systems.
- Partnered with team members to improve overall customer service quality.
- Organized merchandise displays to attract customer attention effectively.
Assistant Manager
SoftMoc-St Vital Mall
07.2022 - 07.2025
- Effectively delegated tasks among team members based on strengths and abilities while ensuring accuracy and timeliness of deliverables.
- Monitored team performance and provided feedback on job performance, addressed disciplinary issues, and aligned team objectives with overall goals.
- Collaborated with senior management to develop strategic plans for long-term growth and success.
- Utilized strong interpersonal skills to build relationships with all levels of the organization.
- Cultivated trust and respect among team members, promoting integrity, openness, fairness, diversity, inclusion, collaboration, and teamwork.
- Assisted customers in finding shoes and sizes, organized stock, managed opening and closing tasks, communicated shift expectations to team, and ensured store layout facilitated customer navigation of styles and seasons.
Supervisor
Shoppers Drug Mart
07.2019 - 07.2022
- Collaborated with management to enhance store quality, trained on all store sections.
- Focused on achieving sales targets, ensuring customer satisfaction, and enforcing employee adherence to guidelines.
- Supervised daily operations and staff performance in a fast-paced retail environment.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels and conducted regular stock checks for accuracy.
Education
Health Care Aid -
Academy of Learning Career College
Winnipeg, MB05-2026
high school diploma -
glenlawn collegiate institute
06-2019
Skills
- Retail Sales Techniques
- Point of Sale Management
- Sales Transactions
- Payment Processing
- Sales Compliance
- Inventory management
- Customer Engagement
- Customer assessments
- Shift management
- Station setup
- Schedule management
- Task management
- Multitasking
- Flexible Scheduling
- Excellent Organizational Capabilities
- Team collaboration
- Critical thinking
- Customer Safety
References
- Devin Peterson, Prior Manager, (431) 335-8041
- Agron Isaku, Prior Manager, (204) 396-1878
Cover Letter
Dear Hiring Manager, I’m writing to express my interest in this role in your company, I learned about this opportunity through family friends who work this experience and have consistently spoken highly of their experience. I’ve also heard from others in the community that this is a great place to work—and as someone who genuinely enjoys working and takes pride in creating organized, welcoming spaces, I felt motivated to apply. I’ve worked in retail for the past seven years, including time in management, where I developed a strong work ethic, a high level of responsibility, and the ability to adapt quickly to different types of tasks. These experiences have taught me how to navigate new roles with confidence, follow procedures carefully, and work both independently and as part of a team. What makes me especially suited for this role is not just my work experience but also my personal background. I would welcome the chance to contribute to the high standards of work ethic and care that the company deserves. Thank you for considering my application—I’d be happy to provide more information or meet for an interview at your convenience. Sincerely, Hamide Bajrushi
Timeline
Sales Associate
Geuss
08.2025 - 02.2026
Assistant Manager
SoftMoc-St Vital Mall
07.2022 - 07.2025
Supervisor
Shoppers Drug Mart
07.2019 - 07.2022
Health Care Aid -
Academy of Learning Career College
high school diploma -
glenlawn collegiate institute