Hamid Qayumi
Vancouver
Summary
Since becoming District Manager, I have successfully led my district to become a top performer at H&R Block. I bring a proven track record in operations management and data analysis, consistently driving improvements in operational efficiency and client satisfaction. My leadership has fostered significant gains in productivity and profitability, supported by strong project management and interpersonal skills. Through strategic planning and effective team training, I have achieved sustained revenue growth and elevated team performance.
Overview
19
19
years of professional experience
Work History
District Manager
H&R Block Canada
02.2019 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
District Operations Coordinator
H&R Block Canada
01.2017 - 02.2019
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Streamlined operations by implementing efficient processes and procedures.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
Account and Operation Manager
Hashimy Group
03.2012 - 08.2016
- Managed operations and accounting for two sister companies: a TV media company and an airline.
- Implemented controls to safeguard assets and ensure accurate financial reporting.
- Upgraded systems to streamline reporting and improve operational efficiency.
- Developed budgets, forecasts, and strategic financial plans to align with company goals.
- Controlled costs to maintain budget adherence and boost profitability.
- Mentored staff, fostering professional growth and team cohesion.
- Built strong relationships with customers and suppliers to enhance account development.
- Reduced tax liabilities and improved profitability through strategic planning.
- Coordinated audits to ensure compliance with minimal disruption.
- Negotiated cost-saving contracts and secured advantageous financing options.
- Collaborated with marketing and sales teams to drive business growth.
Finance Officer
One TV Media
03.2006 - 03.2012
- Supervised multiple associates, ensuring adherence to high operational standards and compliance with company policies and state regulations.
- Conducted audits to ensure compliance with organizational and state requirements.
- Managed day-to-day reconciliations, payroll processing, vendor payments, and bank account reconciliations, ensuring efficient financial operations and optimized cash flow.
Education
Master Of Business Administration - Leadership And Management
Kardan University
Kabul, Afghanistan03.2015
Skills
- Scheduling management
- Customer invoicing
- Process implementation
- Supply ordering
- Training management
- Project scheduling
- Payroll administration
- Conflict mediation
- Corporate recruiting
- Operations management
- Customer relationship development
- Data analysis
- Logistics expertise
- Performance monitoring
- Team Training
- Budget administration
Languages
English
Full Professional
Timeline
District Manager
H&R Block Canada
02.2019 - Current
District Operations Coordinator
H&R Block Canada
01.2017 - 02.2019
Account and Operation Manager
Hashimy Group
03.2012 - 08.2016
Finance Officer
One TV Media
03.2006 - 03.2012
Master Of Business Administration - Leadership And Management
Kardan University
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