Ana Patricia Khamsse

Internet Projects and Policies Support

Provide administrative organizations to help to projects manager and team.

• Administrative Support scheduling meeting,
• Documentation Review Current documents make sure are up to date, maintained file and reports
• Coordination between team members, departments and stakeholders.
• Tracking Monitor project timelines, deliverables and progress.
• Communication facilitating information to the team and responding inquiries.
• Logistics Assist with reviewing, researching and other operational needs.

Call Center Customer Service

Managed a high volume 60 or more calls daily, maintaining composure under pressure while providing exceptional service.

• Customer Interaction
• Problem Solving
• Information Delivery
• Transaction Processing
• Record Keeping in the system
• Adherence Company guideline, procedure

Purchase Order Agent

assist with creating processing and management of order for goods focus on accuracy ,timely manner be liaising with the supplier do complete follow up of the orders with shipment information until good are delivered to customer or warehouse.

• PO Creation and management
• Vendor communication
• Record Keeping
• Inventory Support
• Compliance Reporting
• Problem Solving

• Managed daily office operations, ensuring efficient workflow and adherence to company policies.
• Coordinated scheduling for team members, optimizing resource allocation for maximum productivity.
• Implemented office supply management system, reducing costs through effective vendor negotiations.
• Developed training materials for new hires, enhancing onboarding process and improving staff retention.