Hamid Ebrahimi
Coquitlam
Summary
Customer-focused professional with experience in sales, client service, and operations. Skilled in building relationships, resolving issues, and handling confidential information with accuracy. Adept at meeting targets and thriving in fast-paced environments. Ready to apply strong interpersonal and organizational skills to a banking role.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Fitness World
07.2023 - Current
- Delivered exceptional customer service by assisting members with account inquiries, payments, and membership upgrades.
- Managed front-desk operations, including check-ins and appointment scheduling, to maintain seamless facility operations.
- Resolved member concerns efficiently, fostering loyalty and satisfaction.
- Promoted fitness programs and products, driving revenue growth for the club.
Bartender and Server
Grelhados Restaurant
12.2023 - 10.2024
- Delivered high-quality dining experiences by taking orders accurately and serving food promptly.
- Managed multiple tables during peak hours, showcasing multitasking and time-management skills.
- Built rapport with guests, enhancing satisfaction and encouraging repeat visits.
- Handled cash and card transactions, ensuring error-free payments.
Certified Sales Associate
Best Buy
09.2022 - 12.2023
- Guided customers in selecting appropriate products, ensuring satisfaction with purchases.
- Met and exceeded sales targets by leveraging in-depth product knowledge and effective communication skills.
- Processed transactions and maintained accurate inventory records, showcasing attention to detail.
- Built lasting relationships with customers, resulting in repeat business and referrals.
Pharmacist’s Assistant (Volunteer)
Shoppers Drug Mart
04.2022 - 10.2022
- Supported pharmacists by preparing medication orders and maintaining precise records.
- Ensured confidentiality by handling sensitive patient information with care.
- Provided excellent customer service, assisting clients with inquiries and product recommendations.
- Organized inventory and restocked supplies to maintain efficient workflow.
Education
Associate of Science - Kinesiology
Douglas College
New Westminster, BC05-2027
Skills
- Customer service
- Relationship building
- Financial transactions
- Customer support
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Bartender and Server
Grelhados Restaurant
12.2023 - 10.2024
Member Service Representative
Fitness World
07.2023 - Current
Certified Sales Associate
Best Buy
09.2022 - 12.2023
Pharmacist’s Assistant (Volunteer)
Shoppers Drug Mart
04.2022 - 10.2022
Associate of Science - Kinesiology
Douglas College
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