Hamdi Mohamud
Edmonton,AB
Summary
Adept at multitasking and organization, I significantly reduced patient wait times at Medical Group by streamlining appointment processes. My expertise in computer skills and compassionate patient care enhanced office efficiency and patient satisfaction. Skilled in HIPAA compliance and patient scheduling, I excel in fast-paced medical environments, demonstrating a positive attitude and attention to detail.
Overview
1
1
year of professional experience
Work History
Medical Office Assistant
Medical Group
06.2024 - 06.2025
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Registered patients and completed associated paperwork for accurate records.
- Prepared and processed patient referrals and transfer requests.
- Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
Education
No Degree - Medical Office Assistant
Easwest College
Alberta Edmonton06-2025
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Attention to detail
- Medical reception
- Data entry
- Positive attitude
- Patient scheduling
- Appointment management
- Phone and email etiquette
- Patient care
- Appointment scheduling
- Patient registration
- Patient referrals
- Flexible schedule
- Workload management
Languages
English
Limited Working
Timeline
Medical Office Assistant
Medical Group
06.2024 - 06.2025
No Degree - Medical Office Assistant
Easwest College
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