Hamdi Mohamud
Edmonton,AB
Summary
Adept at multitasking and organization, I significantly reduced patient wait times at Medical Group by streamlining appointment processes. My expertise in computer skills and compassionate patient care enhanced office efficiency and patient satisfaction. Skilled in HIPAA compliance and patient scheduling, I excel in fast-paced medical environments, demonstrating a positive attitude and attention to detail.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Janitor
Compass Group canada
02.2023 - 06.2025
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Housekeeping and Laundry Attendant
civeo group
06.2022 - 01.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Home Care Provider
ComForCare
12.2021 - 04.2022
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Education
No Degree - Medical Office Assistant
East West College
Alberta Edmonton 06.2024 - 05.2025
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Attention to detail
- Medical reception
- Data entry
- Positive attitude
- Patient scheduling
- Appointment management
- Phone and email etiquette
- Patient care
- Appointment scheduling
- Patient registration
- Patient referrals
- Flexible schedule
- Workload management
Medical terminology
Office administration
Managing patient records
Insurance verification
Appointment coordination
Records management
Team leadership
HIPAA compliance
Medical procedures
Languages
English
Limited Working
Software
Microsoft office
Timeline
No Degree - Medical Office Assistant
East West College
06.2024 - 05.2025
Janitor
Compass Group canada
02.2023 - 06.2025
Housekeeping and Laundry Attendant
civeo group
06.2022 - 01.2025
Home Care Provider
ComForCare
12.2021 - 04.2022
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