Yussuf Abdi
Calgary,Canada
Summary
To further my career in the Sales and Marketing industry and gain new skills.
Over years of experience working in Marketing and Sales industries A good attitude of customer Care Familiar with numerous kinds of Marketing Apps like Canva, HubSpot and Adobe Knowledge of social Media Marketing like LinkedIn and Twitter. Remarkable knowledge and skills of workplace procedures Excellent hand-eye coordination and well organized Reliable employee with a good record of punctuality and attendance Work well independently and as a team member Communicate well in English. Flexible, willing, able, and ready to work various shifts Four years of working experience as Sales Associate and Digital Marketing.
Overview
4
4
years of professional experience
Work History
Medical Interpreter
Can Talk
01.2024 - 11.2024
- Developed and maintained a customer portfolio and customer relationships.
• Conducted community outreach activities and performed qualitative and detailed interviews.
• Interpreted and translated technical terminology and colloquial language efficiently. I interpreted and translated all information in the target language in an accurate manner. I complied with established interpreter ethics and followed the data confidentiality policy, as applicable.
• I interacted with and interpreted for clients from different socio-cultural and economic backgrounds. Received fundamental training on client relationship management as an interpreter for professional athletes from abroad.
• Communicates with members of the health care team to provide optimal services to patients and families.
Social Media Marketing
StepUp.One
02.2023 - 04.2024
- Design adverts and marketing Posters using Canva and Adobe
- Work with designers to create and publish social media posts
- Monitor social media metrics to optimise future performance
- Stay up-to-date with social media trends, technologies, laws, and best practices
- Respond to and engage with user comments and messages
- Use social listening tools to understand what people are saying on social media about a company
- Attend Company Weekly Meetings
- Email Marketing
Human Rights Advocate
Volunteer
05.2023 - 11.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Sales Associate
Amazon
01.2021 - 11.2022
- Promote the Amazon products
- Respond quickly to inbound leads resulting from marketing activities
- Arrange follow-up zoom meetings with clients
- Respond to customer enquiries as required
- Follow processes with accuracy and attention to detail such as collecting data, contracts, etc
- And moving them through the appropriate channels
- Engage in opportunities to excel in terms of career growth
Education
Certificate - 7 Band
CLB English
Calgary, AB08-2024
Certificate - Civic Engagement And Community Based Learning
OSUN University
Kakuma, Kenya12-2022
Certificate - 7 Band
IELTS EnglishE
Eldoret, Kenya06-2022
Certificate - App Development (Python)
MIT
Online07-2020
Skills
- HubSpot
- Canva
- Adobe
- Microsoft Office
- Excel
- Access
- Word
- Publisher
- PowerPoint
- QuickBooks
- Zoom
- Google Meet
- Coding
- Drive
- HTML
- Javascript
- CSS
- SQL
Safetytickets
- Standard First Aid
- WHMIS
Languages
English
Native or Bilingual
Swahili
Full Professional
Timeline
Medical Interpreter
Can Talk
01.2024 - 11.2024
Human Rights Advocate
Volunteer
05.2023 - 11.2023
Social Media Marketing
StepUp.One
02.2023 - 04.2024
Sales Associate
Amazon
01.2021 - 11.2022
Certificate - 7 Band
CLB English
Certificate - Civic Engagement And Community Based Learning
OSUN University
Certificate - 7 Band
IELTS EnglishE
Certificate - App Development (Python)
MIT
Similar Profiles
Amandeep KaurAmandeep Kaur
Quality Assurance Specialist at Can TalkQuality Assurance Specialist at Can Talk
Celumusa Princess KhumaloCelumusa Princess Khumalo
Customer Service Representatives at Customer Care and Billing CCI Talk Talk CampaignCustomer Service Representatives at Customer Care and Billing CCI Talk Talk Campaign
Lkhamsuren AltangerelLkhamsuren Altangerel
English Teacher, Project Initiator and Coordinator at Talk Talk English LLCEnglish Teacher, Project Initiator and Coordinator at Talk Talk English LLC
Bakht MuneerBakht Muneer
Customer Service Representative at Calgary Housing CompanyCustomer Service Representative at Calgary Housing Company
Abid Al RawashdehAbid Al Rawashdeh
Management, Occupational Health and Safety, IPAC, Marketing Team Leader at 836849 Yukon INC.Management, Occupational Health and Safety, IPAC, Marketing Team Leader at 836849 Yukon INC.