Hamdi Mahamud
Toronto
Summary
Dynamic leader with a proven track record at TCI, enhancing player skill development and fan engagement through innovative social media promotions. Expert in team leadership and creative vision, I excel in fostering environments that prioritize continuous improvement and exceptional service. Achieved notable increases in efficiency and visitor satisfaction, underscoring my problem-solving and time management skills.
Overview
2
2
years of professional experience
Work History
Manager
TCI
11.2023 - 02.2025
- Collaborated effectively with coaching staff to optimize training sessions, leading to increased player skill development.
- Boosted player morale and motivation through regular one-on-one meetings and setting achievable goals.
- Increased fan engagement with social media promotions.
- Evaluated individual player performance regularly, providing constructive feedback to promote continuous improvement.
Assistant
Rivercrest Junior Public School
06.2024 - 06.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Gardener's Helper
TCI
09.2023 - 09.2023
- Prepared soil for planting and sowing.
- Collaborated with gardeners to plan and design outdoor spaces.
Grade 8 Tour Guide
TCI
11.2022 - 11.2022
- Guided visitors through historical sites, providing engaging narratives to enhance their experience.
- Improved visitor engagement by offering personalized insights during tours.
- Shared knowledge of local culture and history, fostering a deeper understanding for guests.
- Delivered exceptional customer service to ensure satisfaction and repeat visitation.
- Increased tour efficiency with well-organized itineraries and time management.
Education
High School Diploma -
Thistletown Collegiate Institute
Etobicoke, ON06-2026
Skills
- Team leadership
- Time management
- Decision-making
- Problem solving
- Creative vision
- Attention to detail
Languages
Somali
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- Drawing and Painting
- Team Sports
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Reading
- Fashion and Style
- Strategy Games
- passion for photography and editing photos
Timeline
Assistant
Rivercrest Junior Public School
06.2024 - 06.2024
Manager
TCI
11.2023 - 02.2025
Gardener's Helper
TCI
09.2023 - 09.2023
Grade 8 Tour Guide
TCI
11.2022 - 11.2022
High School Diploma -
Thistletown Collegiate Institute
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