Hamdi Jama
Edmonton,AB
Summary
Adept at creating immaculate environments, my tenure at Horizon North Camps & Catering honed my expertise in housekeeping and customer service. By streamlining laundry processes, I significantly enhanced guest satisfaction and linen turnaround. My collaborative spirit and proficiency in health and safety compliance underscore my ability to maintain high standards in fast-paced settings.
Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Housekeeper
Horizon North Camps & Catering
04.2023 - 11.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Operated electronic backpack vacuums and floor sweepers.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Ras Asery
Somalia02-2019
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Vacuuming
- Cleaning bathrooms
- Kitchen cleaning
- Health and safety compliance
Languages
English
Full Professional
Certification
- House Cleaning Technician Certification (HCT) - Association of Residential Cleaning Services International (ARCSI), Part of ISSA.
- First Aid Certification
- [State] Driver's License
- Autodesk Certified Professional (ACP)
- Cleaning Industry Management Standard (CIMS) Certification - ISSA, The Worldwide Cleaning Industry Association.
Timeline
Housekeeper
Horizon North Camps & Catering
04.2023 - 11.2024
High School Diploma -
Ras Asery
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