Hamad Alsabe
Mississauga,ON
Summary
Proven service professional with a track record of enhancing customer satisfaction at Zain Alsham through exceptional multitasking and customer service skills. Expert in maintaining high accuracy in cash handling and fostering strong guest relations, leading to increased repeat business. Demonstrates a keen ability to anticipate guest needs, ensuring a standout dining experience.
Overview
2
2
years of professional experience
Work History
Waiter
Zain Alsham
02.2024 - 09.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Supported needs of - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Cashier
Shawarma Royale Restaurant
06.2022 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
BBA -
Sheridan College
Brampton, ON04-2026
High School Diploma -
Stephen Lewis Secondary School
Mississauga, ON07-2023
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Professional appearance
- Cash handling
- Decision-making
- Guest relations
- Service prioritization
- Guest relations management
- Sales techniques
- Upselling techniques
- Relationship management
Languages
English
Full Professional
Arabic
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Volunteer Travel
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Team Sports
- Swimming
Timeline
Waiter
Zain Alsham
02.2024 - 09.2024
Cashier
Shawarma Royale Restaurant
06.2022 - 01.2024
BBA -
Sheridan College
High School Diploma -
Stephen Lewis Secondary School
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