Halyna Rurka

• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Helped management keep adequate supply on hand by notifying of shortages.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Seated customers in timely manner by managing reservations and waitlists skillfully.

Kept bar presentable and well-stocked t

• Obtained cash bank and stocked service bar to prepare for operation.
• Kept bar presentable and well-stocked to meet customer needs.

• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.