Halyna Lebedenko
Edmonton,AB
Overview
8
8
years of professional experience
Work History
Woker Warehouse
Sibar Logistic
04.2023 - 07.2023
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
Casher - Seller
MIASSITO STORE
08.2022 - 03.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Upsold additional services and products to maximize sales opportunities.
Employee of the Volunteer Warehouse
Volunteered
03.2022 - 05.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Sales Representative Supervisor
BOICHAK TRAIDING HOUSE
04.2021 - 02.2022
- Composed and managed profitable contacts and broadened sales territories.
- Monitored sales team performance and provided constructive feedback.
- Trained, coached, and mentored new sales associates for maximum performance.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
Sales Representative
BOICHAK TRAIDING HOUSE
04.2019 - 03.2021
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed and delivered engaging sales presentations to convey product benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Woker Warehouse
BOICHAK TRAIDING HOUSE
01.2019 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
FOOD STORE " Welcome to Vladymyr Store"
Own Business
01.2016 - 01.2019
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
J.D. - Economics
Colledge of Economics And Law
Ukraine, Izmail05.2005
High School Diploma -
Izmail High School
Ukraine, Izmail05.2003
Skills
- Organization and Categorization
- Prepare Orders
- Sales Techniques
- Effective Customer Communication
- Forklift Safety and Operation
- Shipping Documentation
- Self-Motivated and Disciplined
- Employee Programs
- Hardworking
- Responsibility
- Punctual
- Executive
- Detail Oriented
- Quick learner
- Communicative
Timeline
Woker Warehouse
Sibar Logistic
04.2023 - 07.2023
Casher - Seller
MIASSITO STORE
08.2022 - 03.2023
Employee of the Volunteer Warehouse
Volunteered
03.2022 - 05.2022
Sales Representative Supervisor
BOICHAK TRAIDING HOUSE
04.2021 - 02.2022
Sales Representative
BOICHAK TRAIDING HOUSE
04.2019 - 03.2021
Woker Warehouse
BOICHAK TRAIDING HOUSE
01.2019 - 03.2019
FOOD STORE " Welcome to Vladymyr Store"
Own Business
01.2016 - 01.2019
J.D. - Economics
Colledge of Economics And Law
High School Diploma -
Izmail High School