Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hallie Rivet

Vaughan,ON

Summary


Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Professional hospitality worker with focus on delivering exceptional dining experiences. Background in managing customer interactions and contributing to seamless service flow. Valued for reliability and ability to adapt to dynamic restaurant settings, with strong teamwork and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Store Manager

T-shirt Time / Fresh Prints Gallery
10.2019 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

VIP/Bottle Service Server

Bananas Beach Club
06.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Increased overall sales by upselling premium bottles, mixers, and additional services.

Cashier

Fresh.co
09.2018 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

KFC
05.2017 - 06.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Laborer

DM Masonry
03.2016 - 07.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.

Education

High School Diploma -

Kenner Collegiate Vocational Institute
Peterborough, ON
01-2017

Smart serve -

First Aid and CPR - undefined

Skills

  • Maintained a high standard of customer service during peak business hours
  • Working within a team environment as well as independently to ensure customer satisfaction
  • Handling cash and credit transactions properly within a timely manner
  • Used safe handling of all food
  • Resolved complained promptly within a timely manner
  • Took initiative to complete additional tasks when completed delegated tasks
  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Alcohol serving certification
  • Meal serving
  • Bottle service

Languages

English

Timeline

VIP/Bottle Service Server

Bananas Beach Club
06.2024 - 10.2024

Store Manager

T-shirt Time / Fresh Prints Gallery
10.2019 - Current

Cashier

Fresh.co
09.2018 - 05.2019

Cashier

KFC
05.2017 - 06.2018

Laborer

DM Masonry
03.2016 - 07.2016

First Aid and CPR - undefined

High School Diploma -

Kenner Collegiate Vocational Institute

Smart serve -

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Hallie Rivet