Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Halle Amberson

Cathedral City,CA

Summary

Professional bartender passionate about exceeding customer expectations while maintaining poise and a sense of humor in demanding environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Manager

ClickFunnels
03.2019 - Current
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Manage a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Bartender

Lifehouse Hotels
11.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.


Education

High School Diploma -

Middleton High School
Middleton, ID
06.2016

Skills

  • Liquor, beer, and wine knowledge
  • Strong multitasking
  • Outgoing Personality
  • Responsible Alcohol Service
  • Menu Memorization
  • Alcohol awareness
  • Bar Equipment Familiarity

Certification

  • Certified Bartender, American Bartending School - November 2023

Timeline

Bartender

Lifehouse Hotels
11.2023 - 06.2024

Customer Service Manager

ClickFunnels
03.2019 - Current

High School Diploma -

Middleton High School

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Halle Amberson