Halla Banno
Georgetown,ON
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Al-Qass Auto Trader
Vaughan, ON
06.2018 - 12.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Construction Sales Administration Coordinator
Unatrac International Co ( CAT Dealer)
, Erbil- Iraq
01.2010 - 12.2018
Qass
- Established the coordination with Unatrac International- Egypt to grow the business through mutual collaboration including professional business development planning and marketing techniques.
- Maintained client records through the fulfillment of the ordering.
- Raised the quotations for Machine & Martial handling department.
- Pipelined monthly activity reports for Unatrac, CAT, and monitored salesman activity through MANCRM system.
- Provided summery reports of the SIGACS for all parties including significant activities such as attending the IN and LN Events as part of marketing plan to promote our company to the investors.
- Developed strategies to improve operational procedures and reduce costs.
- Facilitated communication between different departments in order to resolve issues quickly.
- Analyzed financial activities of department to share budgetary input with managers.
Education
C+ - Diploma of Business Finance
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON06-2022
C+ - Bachelor of Chemical Engineering
University of Technology
Iraq06-2003
Skills
- Business Administration
- Back Office Operations
- Data Organization
- Computer Skills
- Multitasking and Prioritization
- Professional Communication
- Time Management
- Supervising Staff
- Social Media Management
- Filing
- Document Management
- Customer Relations
- Accounting Support
- Documentation and Reporting
- Microsoft office
Certification
- Life Insurance (LLQP) Program 2022 / Canada.
Languages
English
Professional
Timeline
Administrative Assistant
Al-Qass Auto Trader
06.2018 - 12.2023
Construction Sales Administration Coordinator
Unatrac International Co ( CAT Dealer)
01.2010 - 12.2018
C+ - Diploma of Business Finance
Sheridan College Institute of Technology And Advanced Learning
C+ - Bachelor of Chemical Engineering
University of Technology
- Life Insurance (LLQP) Program 2022 / Canada.
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