Halimulati Rufeina
North York,ON
Summary
Dedicated trilingual, service oriented team player. Possess strong communication, interpersonal, organizational, time management, and problem-solving skills. Able to bring in lots of customers. Skilled in offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience.
Overview
6
6
years of professional experience
Work History
Receptionist
Eastern Bay Spa
Toronto, ON
10.2022 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Sales Associate
Tory Burch
03.2021 - 01.2022
- Handle and resolve customers' issues and perform daily operational procedures
- Achieve monthly sales goals through outreaching and building one on one relationships with clients
- Succeeded managing large customer base and overreached individual sales target
- Developed and maintained long-term with VIP and potential clients.
Waitress
Hotopia
Toronto
09.2019 - 01.2021
- Provided excellent customer service to ensure customer satisfaction
- Worked closely with restaurant staff to ensure that orders were efficient
- Guided guests through the menu and specials, maintained thorough knowledge of all menu items
Server
Tea Va See Event Place
Thornhill, ON
04.2019 - 09.2019
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
Education
High School Diploma -
Georges Vanier Secondary School
07.2019
Skills
- Business operations understanding
- Customer and Personal Service
- Team building/ teamwork
- Recordkeeping and bookkeeping
- Multitasking and prioritization
- Service-oriented mindset
Languages
English
Full Professional
Turkish
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Receptionist
Eastern Bay Spa
10.2022 - Current
Sales Associate
Tory Burch
03.2021 - 01.2022
Waitress
Hotopia
09.2019 - 01.2021
Server
Tea Va See Event Place
04.2019 - 09.2019
High School Diploma -
Georges Vanier Secondary School
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