Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Halimah Ahmadzai

Medical Office Assistant
Calgary

Summary

Personable and reliable Front Desk Receptionist with strong customer service experience in fast-paced environments. Skilled in scheduling, POS systems, multitasking, and administrative support. Seeking to bring professionalism and warmth to the front desk team at Signal Hill Dental Centre.

Overview

7
7
years of professional experience
1
1
Certification
4
4
Languages

Work History

Lead Customer Service Sales Associate / Cashier

Zara, CF Market Mall
Calgary, Alberta
01.2022 - Current
  • Assisted customers with product selection, returns, and special orders.
  • Processed in-store and online sales; trained and supported new staff.
  • Maintained visual merchandising standards and monitored stock levels.

Hostess / Server / Bartender

Four Points by Sheraton
Calgary, Alberta
02.2023 - 04.2023
  • Processed transactions and room service orders; addressed guest concerns.
  • Managed reservations and guest seating; ensured high service standards.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Server / Bartender

Chefs N Farmers
Calgary, Alberta
04.2022 - 12.2022
  • Handled event planning and communication between FOH and kitchen.
  • Provided table service for 50+ guests per shift; upsold specials

Front Desk Receptionist

Aforza (Formerly the Tennis Academy)
Calgary, Alberta
09.2021 - 07.2022
  • Managed reception desk, answered phones and emails, and checked in patrons.
  • Handled scheduling, POS transactions, invoices, and customer accounts.
  • Maintained accurate records, supported program planning, and inventory control.

Customer Service Associate / Department Manager

Walmart
Calgary, Alberta
11.2018 - 10.2021
  • Delivered customer support across several departments including online grocery.
  • Trained new hires, resolved service issues, and maintained store safety.
  • Oversaw merchandise flow, refunds, and escalated customer service.

Education

High School Diploma -

James Fowler High School
Calgary, Canada

Skills

Efficient Multitasking in fast-paced, patient-focused environments

  • Appointment Scheduling & Reception with professionalism and discretion

  • Billing, Insurance Processing & POS Transactions with accuracy

  • Exceptional Customer Service, including patient support and conflict resolution

  • Proficient in Microsoft Word, Excel, Outlook, and general computer systems

  • Familiar with Dental Office Software & Digital Records Management

  • Highly Organized, detail-oriented, and able to prioritize competing tasks

  • Strong Verbal & Written Communication and team collaboration skills

Effective multitasking

Certification

First Aid Training

Timeline

Hostess / Server / Bartender

Four Points by Sheraton
02.2023 - 04.2023

Server / Bartender

Chefs N Farmers
04.2022 - 12.2022

Lead Customer Service Sales Associate / Cashier

Zara, CF Market Mall
01.2022 - Current

Front Desk Receptionist

Aforza (Formerly the Tennis Academy)
09.2021 - 07.2022

Customer Service Associate / Department Manager

Walmart
11.2018 - 10.2021

High School Diploma -

James Fowler High School
Halimah AhmadzaiMedical Office Assistant