Halimah Ahmadzai
Medical Office Assistant
Calgary
Summary
Personable and reliable Front Desk Receptionist with strong customer service experience in fast-paced environments. Skilled in scheduling, POS systems, multitasking, and administrative support. Seeking to bring professionalism and warmth to the front desk team at Signal Hill Dental Centre.
Overview
7
7
years of professional experience
1
1
Certification
4
4
Languages
Work History
Lead Customer Service Sales Associate / Cashier
Zara, CF Market Mall
Calgary, Alberta
01.2022 - Current
- Assisted customers with product selection, returns, and special orders.
- Processed in-store and online sales; trained and supported new staff.
- Maintained visual merchandising standards and monitored stock levels.
Hostess / Server / Bartender
Four Points by Sheraton
Calgary, Alberta
02.2023 - 04.2023
- Processed transactions and room service orders; addressed guest concerns.
- Managed reservations and guest seating; ensured high service standards.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Server / Bartender
Chefs N Farmers
Calgary, Alberta
04.2022 - 12.2022
- Handled event planning and communication between FOH and kitchen.
- Provided table service for 50+ guests per shift; upsold specials
Front Desk Receptionist
Aforza (Formerly the Tennis Academy)
Calgary, Alberta
09.2021 - 07.2022
- Managed reception desk, answered phones and emails, and checked in patrons.
- Handled scheduling, POS transactions, invoices, and customer accounts.
- Maintained accurate records, supported program planning, and inventory control.
Customer Service Associate / Department Manager
Walmart
Calgary, Alberta
11.2018 - 10.2021
- Delivered customer support across several departments including online grocery.
- Trained new hires, resolved service issues, and maintained store safety.
- Oversaw merchandise flow, refunds, and escalated customer service.
Education
High School Diploma -
James Fowler High School
Calgary, CanadaSkills
Efficient Multitasking in fast-paced, patient-focused environments
- Appointment Scheduling & Reception with professionalism and discretion
- Billing, Insurance Processing & POS Transactions with accuracy
- Exceptional Customer Service, including patient support and conflict resolution
- Proficient in Microsoft Word, Excel, Outlook, and general computer systems
- Familiar with Dental Office Software & Digital Records Management
- Highly Organized, detail-oriented, and able to prioritize competing tasks
- Strong Verbal & Written Communication and team collaboration skills
Effective multitasking
Certification
First Aid Training
Timeline
Hostess / Server / Bartender
Four Points by Sheraton
02.2023 - 04.2023
Server / Bartender
Chefs N Farmers
04.2022 - 12.2022
Lead Customer Service Sales Associate / Cashier
Zara, CF Market Mall
01.2022 - Current
Front Desk Receptionist
Aforza (Formerly the Tennis Academy)
09.2021 - 07.2022
Customer Service Associate / Department Manager
Walmart
11.2018 - 10.2021
High School Diploma -
James Fowler High School
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