Halima Sakhi
Surrey,Canada
Summary
Dynamic Medical Office Assistant with extensive experience in surgical settings, recognized for implementing evidencebased clinical guidelines and training junior surgeons in complex procedures. Proven ability to manage emergency situations with composure and precision, leveraging strong communication skills to collaborate effectively across departments. Proficient in EMR software and committed to maintaining meticulous patient records, ensuring compliance with safety protocols and enhancing patient care outcomes.
Overview
25
25
years of professional experience
Work History
Medical Office Assistant
Specialist General Surgeon Dr. J. Lauzon
Surrey, BC, Canada
05.2017 - Current
- Scheduled patient appointments, tests, and procedures in computerized scheduling system
- Responded promptly to phone inquiries from patients, providing information in a courteous manner
- Used EMR software to manage patient records and files
- Entered patient data into electronic health record system, displaying proficiency with medical software applications
- Processed patient registration, medical forms, and release of information requests
- Copied and charted patient information to create and prepare new patient charts
- Organized and filed patient medical records accurately and efficiently, utilizing excellent time management skills
- Provided verbal or writing instructions to patients to prepare for appointments and procedures
- Coordinated physician schedules and maintained patient flow by communicating patient arrivals or delays
- Developed and maintained effective relationships with healthcare staff, patients, and insurance providers
Clarins Counter Manager
Hudson's Bay Company
Lougheed, BC, Canada
02.2000 - Current
- Managed complaints from customers professionally by resolving issues promptly and efficiently
- Trained new staff members on company policies, procedures and product knowledge to ensure a consistently high level of customer service
- Performed daily store operations tasks such as opening and closing the counter, cash handling, stock replenishment and inventory management
- Developed in-depth product knowledge of Clarins products, including ingredients, application techniques and benefits, to provide tailored recommendations for each customer
- Demonstrated strong customer service skills and the ability to build relationships with customers by providing individualized skin care advice
- Managed sales team to consistently achieve growth and hit sales targets
Education
MEDICAL OFFICE ASSISTANT - MEDICAL OFFICE ASSURANT
Vancouver career college
Surrey, BC03.2010
ASSOCIATE IN ARTS (A.A.) - GENERAL STUDIES
Douglas college
Surrey, BC03.2009
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
Languages
English
Elementary
Timeline
Medical Office Assistant
Specialist General Surgeon Dr. J. Lauzon
05.2017 - Current
Clarins Counter Manager
Hudson's Bay Company
02.2000 - Current
MEDICAL OFFICE ASSISTANT - MEDICAL OFFICE ASSURANT
Vancouver career college
ASSOCIATE IN ARTS (A.A.) - GENERAL STUDIES
Douglas college