Halima Khanam
77 Delawana Drive , Hamilton,Ontario
Summary
Enthusiastic and reliable customer service professional with experience in fast-paced environments. Strong interpersonal skills, quick learner, and motivated to work in a team-oriented environment. Skilled at handling customer needs with patience and positivity while ensuring quality service. Strong teamwork, communication, and multitasking abilities, with a commitment to maintaining a clean and welcoming environment.
Overview
2
2
years of professional experience
Work History
Housekeeper
Clermont Hotel
London United Kingdom
07.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service
Costa Coffee
London United Kingdom
01.2022 - 06.2023
- Generated repeat business through exceptional customer service and memorable performance experiences.
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Grew repeat client base through effective marketing and customer service.
- Provided exceptional customer service, addressing member concerns promptly and professionally.
Education
Bachelor of Science - Social Work
Sylhet Govt Women’s College
Sylhet Bangladesh03.2018
High School Diploma - Humanities
Amberkhana Girls School And College
Sylhet Bangladesh06.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
- Flexible and adaptable
- Multitasking Abilities
Languages
English
Full Professional
Hindi
Limited Working
Bengali
Native or Bilingual
Timeline
Housekeeper
Clermont Hotel
07.2023 - 02.2024
Customer Service
Costa Coffee
01.2022 - 06.2023
Bachelor of Science - Social Work
Sylhet Govt Women’s College
High School Diploma - Humanities
Amberkhana Girls School And College