Halima Katongole Namugenyi
Mississauga,Ontario
Summary
A highly motivated and self-directed professional with experience in providing support to highly esteemed organizations in the social work and human services field.
Overview
2
2
years of professional experience
Work History
Youth Worker
Our Place Peel
06.2023 - Current
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Developed strong relationships with community partners to secure resources and opportunities for youth served.
- Promoted safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided key emotional support to special needs youth.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Contributed to organization's strategic planning efforts by providing valuable insights into youth trends and emerging best practices in field.
Settlement Youth Worker
Our Place Peel, Settlement Program
11.2022 - 06.2023
- Provided a positive environment to the clients and supports them as they settle into the country.
- Enhanced community connections for youths through outreach and partnership building with local organizations.
- Empowered young clients to set and achieve personal goals through ongoing guidance and mentorship.
- Connected youth to relevant community resources, fostering a network of support that contributed to long-term success.
- Assisting in doing hourly security checks, wellness checks and mental health checks.
- Assisted clients in making informed decisions regarding housing and employment.
- Develop daily reports, schedule appointments, plan and execute programs for clients.
- Complete Intakes for youth entering the settlement hotel program
- Helped youth smoothly integrate into the community.
- Improved youth engagement by developing and implementing individualized case management plans.
Relief Worker- Transitional Housing worker
Margaret’s Housing and Community Support Services
07.2022 - 11.2022
- Providing supportive counselling and life skills instructions to clients and a daily basis
- Advocating for clients who require assistance
- Providing crisis support for clients as required
- Managing conflicts and providing one on one support to clients in need
- Facilitating meetings with clients while encouraging respectful discussions to provide safe environment for raising concerns
- Guiding clients in decision-making, and helping them evaluate their options
Placement Student
Riverdale Probation and Parole
05.2022 - 08.2022
- Shadowed my supervisor as she helped reintegrate offenders back into community while following conditions of their court orders
- Assisted in providing support to clients throughout their supervision to provide public safety
- Provided clients with different information to help them safely reintegrate back into community
- Assisted with answering phone calls and providing clients with different information needed
Education
Bachelor of Professional Arts in Human Services - Human Services
Athabasca University
Alberta 01.2025
Social Service Worker Diploma -
Sir Sandford Fleming College
Peterborough, ON06.2023
Skills
- Communication – strong verbal and written communication
- Motivated and focused- punctual and goal-oriented
- Adaptability- able to pick up on new tasks easily and efficiently
- Case Management
- Excellent organization and time management skills
- Independent and team-oriented
- Dedicated and responsible
- Crisis Response Expertise
- Emotional Support
- Decision Making
- Active Listening and Problem Solving
- Collaboration and Teamwork
Trainings and Certificates
- First Aid/ CPR – Level C, St John’s Ambulance, Peterborough, ON, 2022
- Applied Suicide Intervention Skills Training. (ASIST)
- Non-violent Crisis Prevention & Intervention Training
References
Upon Request
Timeline
Youth Worker
Our Place Peel
06.2023 - Current
Settlement Youth Worker
Our Place Peel, Settlement Program
11.2022 - 06.2023
Relief Worker- Transitional Housing worker
Margaret’s Housing and Community Support Services
07.2022 - 11.2022
Placement Student
Riverdale Probation and Parole
05.2022 - 08.2022
Bachelor of Professional Arts in Human Services - Human Services
Athabasca University
Social Service Worker Diploma -
Sir Sandford Fleming College
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