Halima Begum
Ottawa,ON
Summary
Ambitious leader with exceptional social media presence and exceptional management experience . Seeking new opportunities to leverage my skill set. Flexible, Reliable & possess excellent time-keeping skills. An enthusiast who is always looking for a place to achieve something new as a quick learner.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Tim Hortons
Ottawa, ON
10.2023 - Current
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Counted and balanced cashier drawers.
- Collected credit card and cash payments to complete transactions for customer orders.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Maintained cleanliness and presentation of stock room and production floor.
Crew Member
Horton'sMcDonald's
Toronto, ON
01.2023 - 09.2023
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted management with inventory control and stock ordering.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York, ON12-2023
Skills
- Customer Service
- Customer Complaint Resolution
- Order Coordination
- Positive and Professional
- Customer Relationship Management (CRM)
Languages
English
Full Professional
Hindi
Professional
Bengali
Full Professional
References
References available upon request.
Timeline
Customer Service Cashier
Tim Hortons
10.2023 - Current
Crew Member
Horton'sMcDonald's
01.2023 - 09.2023
High School Diploma -
Seneca College of Applied Arts And Technology
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