Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of post-secondary education
8
8
years of professional experience
Work History
Retail, Manufacturing, Marketing
Self Employed
Englehart, ON
08.2025 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assessed customer needs through direct engagement and observation. of customers promptly and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Developed innovative solutions that improved team collaboration and effectiveness.
Managed inventory and supplies, ensuring timely availability of materials for operations.
Operated equipment and machinery according to safety guidelines.
Identified and implemented functional solutions that resulted in cost savings.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
ADMINISTRAITION
FIRST AID 4 U
09.2020 - Current
Communicate via email and over the phone with 50+ customers daily and organize bookings which results in increased productivity
Memorize all company services and products, including prices and special discounts which provided fast and efficient customer service and satisfaction
Daily duties include booking customers and retrieving customer data to generate certificates and receipts, presenting relevant service information and processing payments and cancelling services
Prepared reports, tickets, and spreadsheets for head office in a timely manner to support key decision-making
Baker
Tim Hortons
Englehart, ON
02.2023 - 02.2024
Prepared baked goods to meet production schedules, ensuring quality and consistency.• Maintained inventory records and monitored product levels.• Organized freezer storage to improve accessibility and efficiency.• Restocked display cases and prepared products for customer service.• Followed sanitation and food safety procedures.
Monitored inventory levels, notifying management to ensure timely restocking.
Maintained accurate records of daily activities and transactions. of daily production numbers for each type of item produced.
CASH OFFICE MANAGER
AUSTIN'S VALU-MART
01.2019 - 01.2020
Managing bank and general ledger reconciliations, as well as payroll processing
Recorded incoming and outgoing funds, ensuring accurate tracking and accountability
Handle checks, cash and money orders
Managed bank and general ledger reconciliations.
Counted and balanced cashes from previous day, maintaining financial integrity
Developed new employee schedules to optimize staff coverage and meet business needs.