Halia Daley
Winnipeg,MB
Overview
4
4
years of professional experience
Work History
Customer Service Representative
University Of Manitoba Active Living Centre
10.2021 - Current
- Provided gym memberships to students and community members.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Physiotherapy Aide
Pembina Physiotherapy
01.2022 - 03.2023
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Maintained a clean and safe therapy environment, ensuring all equipment was sanitized and properly stored after use.
- Collaborated with interdisciplinary healthcare teams to optimize patient outcomes and overall wellness.
- Streamlined clinic operations by managing appointment scheduling, maintaining accurate patient records, and handling billing inquiries as needed.
COVID-19 Screener
St. Boniface General Hospital
12.2020 - 03.2023
- Screen and greet incoming hospital patients and staff for COVID-19.
- Provide directions to patients and accompany them to hospital departments.
- Disinfect high traffic and touch surfaces.
Restaurant Hostess
Montana's BBQ & Bar
10.2019 - 05.2021
- Monitors front entrance for new guests while assisting servers by taking and delivering drink orders.
- Monitors seating area and checked restrooms regularly to keep spotless.
- Takes information about guests' party size, lead to seating, offers menus and drinks.
- Documents reservations, alerts servers and managers of large groups and prepares seating.
- Collects information from arriving customers to seat groups or place them on waitlist.
- Takes reservations and to-go orders by phone, answers customer questions and inform of accurate wait times.
- Work closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Education
High School Diploma -
Vincent Massey Collegiate
Winnipeg, MB5 2020
Bachelor of Nursing -
University Of Manitoba
Winnipeg, MB2025
Skills
- Excellent work ethic
- Customer Service
- Multitasking abilities
- Detail-oriented
- Microsoft Office
- Responsible
- Computer skills
- Good listening skills
Volunteer Experience
St. Boniface Hospital Volunteer
- 2019 - Geriatric Day Hospital - Led activity sessions for seniors which included cooking demos, physical activities and crafts. Distributed snacks and lunch time meals. Engaged in one-on-one conversations and activities with seniors.
- 2018- Diagnostic Imaging - Assisted patients in finding the Diagnostic Imaging Unit and waited with them on the unit.
Royal Winnipeg Ballet Assistant Dance Teacher
- 2016-2017 - Assisted with teaching dance programs and demonstrated proper dance skills. Use age appropriate language and music to teach classes. Assisted in the planning and execution of dance performances. Assisted two classes per week at RWB.
Timeline
Physiotherapy Aide
Pembina Physiotherapy
01.2022 - 03.2023
Customer Service Representative
University Of Manitoba Active Living Centre
10.2021 - Current
COVID-19 Screener
St. Boniface General Hospital
12.2020 - 03.2023
Restaurant Hostess
Montana's BBQ & Bar
10.2019 - 05.2021
High School Diploma -
Vincent Massey Collegiate
Bachelor of Nursing -
University Of Manitoba
Similar Profiles
Miguel A. ChávezMiguel A. Chávez
Writer/Storyteller-in-Residence at Centre For Creative Writing And Oral Culture | University Of ManitobaWriter/Storyteller-in-Residence at Centre For Creative Writing And Oral Culture | University Of Manitoba
Garik AvagyanGarik Avagyan
Research Assistant at University of Manitoba (Centre on Aging)Research Assistant at University of Manitoba (Centre on Aging)
Mimi BeyerMimi Beyer
Student Placement Recreation Assistant at Second Mile Club Seniors Active Living CentreStudent Placement Recreation Assistant at Second Mile Club Seniors Active Living Centre
Taran KaurTaran Kaur
Team Lead at SafewayTeam Lead at Safeway
Ramneet SinghRamneet Singh
Supervisor / Trainer at Tim HortonsSupervisor / Trainer at Tim Hortons